Five reasons why ITIL implementations fail

June 10, 2009, 1:44 AM PST | Length: 6:15

Lots of organizations are jumping on the bandwagon of ITIL hoping to improve the management and efficiency of their IT departments. Unfortunately, many are ill-prepared to deal with the challenges of implementing ITIL. This episode of Sanity Savers for IT executives discusses five real-world roadblocks to implementing ITIL and the ways to overcome them.