Five things you should know about ITIL ITIL was originally just a set of books from the U.K. about IT best practices. Today, it has turned into a global phenomenon and one of the hottest topics in IT. This episode of Sanity Savers for IT Executives gives a rundown of five basic ITIL facts every IT pro should know. <br/><br/> Once you've watched the video, you can read the original TechRepublic article, download a PDF version of the article, and read what your peers have to say about this topic in the <a href="http://blogs.techrepublic.com.com/hiner/?p=713">companion blog post</a>.

Five things you should know about ITIL

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