Five vital communication skills for IT leaders and their staff

January 20, 2009, 6:27 AM PST | Length: 5:18

IT professionals are often told that they need to learn how to communicate better. But you seldom hear anyone define what they mean by "communicate," much less explain how someone can learn to do it. This episode of Sanity Savers for IT executives discusses five of the communication skills that IT leaders and their staff need to develop, based on the book "Leading IT Transformation: The Roadmap for Success."