How to make a difficult conversation a little easier

October 15, 2008, 12:26 AM PST | Length: 4:45

It's the conversation we all dread: Talking to an employee whose behavior is having a bad effect on the team. Whether the issue is punctuality, work ethic, or worst of all, hygiene, the conversation is rarely pleasant. This episode of Sanity Savers for IT executives offers a few tips that will help you make these tricky conversations more comfortable and effective.