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Online video from TechRepublic features quick peeks at new technologies and hot products, tips and hacks for improving IT and digital living, and technology news and analysis from ZDNet.
March 12, 2009, 9:14am PDT
Ed Muzio, CEO of Group Harmonics, says in order to manage your "Role Set"--the people who set expectations with you and those who take up most of your time--you need to build trust. He explains that by using the ICE model—identify, connect, and explain— they will see you as predictable, reliable and responsible.
March 10, 2009, 7:33am PDT
Making decisions within a group can be a long and complicated process. Ed Muzio, CEO of Group Harmonics, suggests that no matter what method you go with, you institute a "Disagree and Commit" contract with each member. This means each person will support the decision no matter what, but will also be allowed to gather evidence to support a different decision if it doesn't work out.
February 23, 2009, 9:31am PST
By writing down your VSOs (Verbalized Summary Objectives), Ed Muzio, CEO of Group Harmonics, says you can deflect many requests before they even get to you. Your VSOs should include what you're doing, how much of your resources are being devoted to it, and what your intended results will be.
January 16, 2009, 9:49am PST
Ed Muzio, President & CEO of Group Harmonics, says that by setting SMART goals—specific, measurable, attainable, relevant, and time-based—you can avoid a lot of frustration. Managers who follow these steps increase the chances of an employee completing a task successfully and decrease the amount of time it takes to meet their goals.
January 5, 2009, 8:52am PST
By 2011, there could be more than 660 million virtualized desktops. John Whaley, CTO and Founder of MokaFive, talks about the issues surrounding current infrastructures and says that organizations deploying new systems need to think about four things--management, offline use, cost, and the user experience.
December 12, 2008, 9:12am PST
Mike Seashols, Chairman of VirtualLogix, talks about implementing virtualization technologies onto mobile platforms. He says there are many issues that mobile providers have to think about--like time to market, cost, and the ability to update devices.
December 5, 2008, 11:57am PST
Phil Fernandez, President and CEO of Marketo, says that many companies today are not managing sales leads effectively. He suggests ways to utilize the marketing department to monitor and motivate leads and encourage them into the sales cycle.
October 20, 2008, 5:12pm PDT
Only 7 percent of what we say is conveyed through words -- tone and visual cues make up the other 93 percent. This is why emails are so often misunderstood. Ed Muzio of Group Harmonics suggests using email only when you should: to convey facts and data, and when no emotion or sensitive issues are involved. Follow Ed on Facebook and Twitter.
October 9, 2008, 9:04am PDT
Do you have employees who are stuck, stalled or frustrated? Ed Muzio, CEO of Group Harmonics, shows you how to improve your team's results by following six key factors for performance: purpose, resources, incentive, visibility, encouragement, and capability.
October 2, 2008, 10:13am PDT
Team meetings can be tricky. You want everyone to participate, but no one to dominate. So, how do you determine the amount of interaction and how do you shift the balance? Ed Muzio offers up the self-regulating "Hill of Influence" model.
September 30, 2008, 8:58am PDT
Encouragement—it free, it's fast, and it can change the way employees work. But it's more than just a pat on the back. It's the art and science of getting someone to do more of something they're already doing well. Follow the SPPIFI technique—specific, pure, positive, immediate, frequent, and irregular—to get more greatness out of the people you work with.
September 29, 2008, 9:19am PDT
Are employees' eyes glazing over at meetings? Do you start to wonder why you're even there? Edward Muzio of Group Harmonics explains how to turbo-charge meeting agendas by adding 'expected outcomes'.
September 11, 2008, 2:35pm PDT
Ever found yourself on a team where you're solving the same problem over and over again? Edward Muzio, President and CEO of Group Harmonics, says that by using the "hourglass model"--agreeing on the facts first and managing your meetings better, you're more likely to find a solution that sticks.
September 11, 2008, 2:28pm PDT
Conflict isn't necessarily a bad thing, in fact, it can create highly performing teams. Bruce Tuckman's theory of team development suggests that all groups progress through various stages of performance: from forming to storming, then norming, and finally performing. By learning to fight about the right things--goals, roles, and strategies—teams can reach the final stage more quickly.
August 28, 2008, 12:39pm PDT
Data warehouses collect gigabytes of data everyday but the information is not always meaningful. Why? Angela Shen-Hsieh, President and CEO of Visual I/O, says it's because the tools are not user friendly. Find out how the next generation of business intelligence will move beyond the spreadsheet to let you visualize and interact with data.