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(6 results)-
Webcasts
On-demand Webcast: Enabling Exceptional Customer Service
Mar 2013
Customers expect a highly personalized experience, choosing whom to do business with based on quality and level of service received. How does your organization provide access to complete and...
Provided by IBM
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Webcasts
On-demand Webcast - The New CRM: Interaction History and Social Sentiment Have Arrived
Mar 2013
CRM has always been one of the most highly regarded enterprise software applications. According to Forrester Research, CRM revenues will eclipse $15 billion by 2014, largely due to an increased...
Provided by TechRepublic
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Webcasts
Simplify, Virtualize and Innovate your Customer Service Operations
Jul 2012
Implementing a standards-based, 100% software solution helps you adopt new communication channels such as web, mobile and video for Customer Service. In addition to addressing today's challenges...
Provided by Genesys Telecommunications Laboratories
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Webcasts
On-demand Webcast: Smart vs. Dumb IT Systems Monitoring: Get Smart in 5 Easy Steps
May 2012
In this 45--minute OnDemand Webcast, Uptime Software CEO, Phil Didaskalou and Solutions Architect, Joel Pereira, will explain how to get your IT systems monitoring smarter while avoiding the...
Provided by Uptime Software
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Webcasts
Why the Secret to Loyalty is Customer Experience
Oct 2012
Exceptional customer service experiences are essential for growing and sustaining competitive differentiation in today's market. With this philosophy, this Oracle video delves into "why the secret...
Provided by Oracle
-
Webcasts
CRM White Paper Video: Getting the Most out of your CRM Investment (How Smarter Selling Makes for a Better Business)
Jan 2013
How prepared are midsize business to support the "Empowered Customer". Traditional CRM solutions often fall short in enabling a consistent customer experience, while providing pro-active...
Provided by IBM
-
Webcasts
On-demand Webcast - The New CRM: Interaction History and Social Sentiment Have Arrived
Mar 2013
CRM has always been one of the most highly regarded enterprise software applications. According to Forrester Research, CRM revenues will eclipse $15 billion by 2014, largely due to an increased...
Provided by TechRepublic
-
Webcasts
On-demand Webcast: Enabling Exceptional Customer Service
Mar 2013
Customers expect a highly personalized experience, choosing whom to do business with based on quality and level of service received. How does your organization provide access to complete and...
Provided by IBM
-
Webcasts
CRM White Paper Video: Getting the Most out of your CRM Investment (How Smarter Selling Makes for a Better Business)
Jan 2013
How prepared are midsize business to support the "Empowered Customer". Traditional CRM solutions often fall short in enabling a consistent customer experience, while providing pro-active...
Provided by IBM
-
Webcasts
Why the Secret to Loyalty is Customer Experience
Oct 2012
Exceptional customer service experiences are essential for growing and sustaining competitive differentiation in today's market. With this philosophy, this Oracle video delves into "why the secret...
Provided by Oracle
-
Webcasts
Simplify, Virtualize and Innovate your Customer Service Operations
Jul 2012
Implementing a standards-based, 100% software solution helps you adopt new communication channels such as web, mobile and video for Customer Service. In addition to addressing today's challenges...
Provided by Genesys Telecommunications Laboratories
-
Webcasts
On-demand Webcast: Smart vs. Dumb IT Systems Monitoring: Get Smart in 5 Easy Steps
May 2012
In this 45--minute OnDemand Webcast, Uptime Software CEO, Phil Didaskalou and Solutions Architect, Joel Pereira, will explain how to get your IT systems monitoring smarter while avoiding the...
Provided by Uptime Software
-
Webcasts
Why the Secret to Loyalty is Customer Experience
Oct 2012
Exceptional customer service experiences are essential for growing and sustaining competitive differentiation in today's market. With this philosophy, this Oracle video delves into "why the secret...
Provided by Oracle
-
Webcasts
CRM White Paper Video: Getting the Most out of your CRM Investment (How Smarter Selling Makes for a Better Business)
Jan 2013
How prepared are midsize business to support the "Empowered Customer". Traditional CRM solutions often fall short in enabling a consistent customer experience, while providing pro-active...
Provided by IBM
-
Webcasts
On-demand Webcast: Enabling Exceptional Customer Service
Mar 2013
Customers expect a highly personalized experience, choosing whom to do business with based on quality and level of service received. How does your organization provide access to complete and...
Provided by IBM
-
Webcasts
On-demand Webcast - The New CRM: Interaction History and Social Sentiment Have Arrived
Mar 2013
CRM has always been one of the most highly regarded enterprise software applications. According to Forrester Research, CRM revenues will eclipse $15 billion by 2014, largely due to an increased...
Provided by TechRepublic
-
Webcasts
On-demand Webcast: Smart vs. Dumb IT Systems Monitoring: Get Smart in 5 Easy Steps
May 2012
In this 45--minute OnDemand Webcast, Uptime Software CEO, Phil Didaskalou and Solutions Architect, Joel Pereira, will explain how to get your IT systems monitoring smarter while avoiding the...
Provided by Uptime Software
-
Webcasts
Simplify, Virtualize and Innovate your Customer Service Operations
Jul 2012
Implementing a standards-based, 100% software solution helps you adopt new communication channels such as web, mobile and video for Customer Service. In addition to addressing today's challenges...
Provided by Genesys Telecommunications Laboratories
