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crm software
(12 results)-
Webcasts
On-demand Webcast: Enabling Exceptional Customer Service
Mar 2013
Customers expect a highly personalized experience, choosing whom to do business with based on quality and level of service received. How does your organization provide access to complete and...
Provided by IBM
-
Webcasts
On-demand Webcast - The New CRM: Interaction History and Social Sentiment Have Arrived
Mar 2013
CRM has always been one of the most highly regarded enterprise software applications. According to Forrester Research, CRM revenues will eclipse $15 billion by 2014, largely due to an increased...
Provided by TechRepublic
-
Live Event
On-demand Webcast: Emerging Customer Support Channels - The who, what and why
Oct 2012
Join Catriona Wallace, customer service futurist, as she delves into the practical ins and outs of implementing social media and mobile apps as customer service channels. Join this on-demand,...
Provided by Citrix Online
-
Webcasts
Simplify, Virtualize and Innovate your Customer Service Operations
Jul 2012
Implementing a standards-based, 100% software solution helps you adopt new communication channels such as web, mobile and video for Customer Service. In addition to addressing today's challenges...
Provided by Genesys Telecommunications Laboratories
-
Webcasts
Keeping Customers Happy in a Highly Competitive Environment
Nov 2010
Keeping your customers happy is a critical success factor for any business. However, effective customer retention strategies can be difficult to quantify. In this real world case study, learn how...
Provided by Tableau Software
-
Webcasts
Oracle Business Analytics: Business Intelligence Mobile Demo
Oct 2012
Key product managers from Oracle discuss the highlights from the Open World conference and explain how analytics has transformed in the last few years. They note that demands have shifted from...
Provided by Oracle
-
Webcasts
Why the Secret to Loyalty is Customer Experience
Oct 2012
Exceptional customer service experiences are essential for growing and sustaining competitive differentiation in today's market. With this philosophy, this Oracle video delves into "why the secret...
Provided by Oracle
-
Webcasts
Improving Customer Loyalty with Customer Experience Management at Sony Ericsson
Oct 2012
The mobile phone industry is dynamic and consumers are demanding, frequently changing from one manufacturer to another. This video demonstrates how Sony Ericsson has been able to increase customer...
Provided by Oracle
-
Webcasts
CRM White Paper Video: Getting the Most out of your CRM Investment (How Smarter Selling Makes for a Better Business)
Jan 2013
How prepared are midsize business to support the "Empowered Customer". Traditional CRM solutions often fall short in enabling a consistent customer experience, while providing pro-active...
Provided by IBM
-
Webcasts
Mitigating Insider Threats
Feb 2013
IBM Security Privileged Identity Manager can help organizations confidently defend their business against insider threats. Privileged Identity Manager provides a single solution that secures,...
Provided by IBM
-
Webcasts
Turning Data into Business Insight with Analytics
May 2012
Each day businesses face the challenges of lost opportunities due to disparate data sources and unstructured content. Through data consolidation, data restructuring, data deduplication and data...
Provided by IBM
-
Webcasts
Live Webcast: Big Data, Small Potatoes: Leverage the Cloud for Faster Storage and Real-Time Analytics
May 2013
The ability to capture and analyze data has become a top priority for intelligence-based organizations. Unfortunately, most organizations aren't equipped to manage the massive amounts of...
Provided by TechRepublic
-
Webcasts
Live Webcast: Big Data, Small Potatoes: Leverage the Cloud for Faster Storage and Real-Time Analytics
May 2013
The ability to capture and analyze data has become a top priority for intelligence-based organizations. Unfortunately, most organizations aren't equipped to manage the massive amounts of...
Provided by TechRepublic
-
Webcasts
On-demand Webcast - The New CRM: Interaction History and Social Sentiment Have Arrived
Mar 2013
CRM has always been one of the most highly regarded enterprise software applications. According to Forrester Research, CRM revenues will eclipse $15 billion by 2014, largely due to an increased...
Provided by TechRepublic
-
Webcasts
On-demand Webcast: Enabling Exceptional Customer Service
Mar 2013
Customers expect a highly personalized experience, choosing whom to do business with based on quality and level of service received. How does your organization provide access to complete and...
Provided by IBM
-
Webcasts
Mitigating Insider Threats
Feb 2013
IBM Security Privileged Identity Manager can help organizations confidently defend their business against insider threats. Privileged Identity Manager provides a single solution that secures,...
Provided by IBM
-
Webcasts
CRM White Paper Video: Getting the Most out of your CRM Investment (How Smarter Selling Makes for a Better Business)
Jan 2013
How prepared are midsize business to support the "Empowered Customer". Traditional CRM solutions often fall short in enabling a consistent customer experience, while providing pro-active...
Provided by IBM
-
Webcasts
Improving Customer Loyalty with Customer Experience Management at Sony Ericsson
Oct 2012
The mobile phone industry is dynamic and consumers are demanding, frequently changing from one manufacturer to another. This video demonstrates how Sony Ericsson has been able to increase customer...
Provided by Oracle
-
Webcasts
Why the Secret to Loyalty is Customer Experience
Oct 2012
Exceptional customer service experiences are essential for growing and sustaining competitive differentiation in today's market. With this philosophy, this Oracle video delves into "why the secret...
Provided by Oracle
-
Live Event
On-demand Webcast: Emerging Customer Support Channels - The who, what and why
Oct 2012
Join Catriona Wallace, customer service futurist, as she delves into the practical ins and outs of implementing social media and mobile apps as customer service channels. Join this on-demand,...
Provided by Citrix Online
-
Webcasts
Oracle Business Analytics: Business Intelligence Mobile Demo
Oct 2012
Key product managers from Oracle discuss the highlights from the Open World conference and explain how analytics has transformed in the last few years. They note that demands have shifted from...
Provided by Oracle
-
Webcasts
Simplify, Virtualize and Innovate your Customer Service Operations
Jul 2012
Implementing a standards-based, 100% software solution helps you adopt new communication channels such as web, mobile and video for Customer Service. In addition to addressing today's challenges...
Provided by Genesys Telecommunications Laboratories
-
Webcasts
Turning Data into Business Insight with Analytics
May 2012
Each day businesses face the challenges of lost opportunities due to disparate data sources and unstructured content. Through data consolidation, data restructuring, data deduplication and data...
Provided by IBM
-
Webcasts
Keeping Customers Happy in a Highly Competitive Environment
Nov 2010
Keeping your customers happy is a critical success factor for any business. However, effective customer retention strategies can be difficult to quantify. In this real world case study, learn how...
Provided by Tableau Software
-
Webcasts
Keeping Customers Happy in a Highly Competitive Environment
Nov 2010
Keeping your customers happy is a critical success factor for any business. However, effective customer retention strategies can be difficult to quantify. In this real world case study, learn how...
Provided by Tableau Software
-
Webcasts
Oracle Business Analytics: Business Intelligence Mobile Demo
Oct 2012
Key product managers from Oracle discuss the highlights from the Open World conference and explain how analytics has transformed in the last few years. They note that demands have shifted from...
Provided by Oracle
-
Live Event
On-demand Webcast: Emerging Customer Support Channels - The who, what and why
Oct 2012
Join Catriona Wallace, customer service futurist, as she delves into the practical ins and outs of implementing social media and mobile apps as customer service channels. Join this on-demand,...
Provided by Citrix Online
-
Webcasts
Why the Secret to Loyalty is Customer Experience
Oct 2012
Exceptional customer service experiences are essential for growing and sustaining competitive differentiation in today's market. With this philosophy, this Oracle video delves into "why the secret...
Provided by Oracle
-
Webcasts
Improving Customer Loyalty with Customer Experience Management at Sony Ericsson
Oct 2012
The mobile phone industry is dynamic and consumers are demanding, frequently changing from one manufacturer to another. This video demonstrates how Sony Ericsson has been able to increase customer...
Provided by Oracle
-
Webcasts
CRM White Paper Video: Getting the Most out of your CRM Investment (How Smarter Selling Makes for a Better Business)
Jan 2013
How prepared are midsize business to support the "Empowered Customer". Traditional CRM solutions often fall short in enabling a consistent customer experience, while providing pro-active...
Provided by IBM
-
Webcasts
Mitigating Insider Threats
Feb 2013
IBM Security Privileged Identity Manager can help organizations confidently defend their business against insider threats. Privileged Identity Manager provides a single solution that secures,...
Provided by IBM
-
Webcasts
On-demand Webcast: Enabling Exceptional Customer Service
Mar 2013
Customers expect a highly personalized experience, choosing whom to do business with based on quality and level of service received. How does your organization provide access to complete and...
Provided by IBM
-
Webcasts
Turning Data into Business Insight with Analytics
May 2012
Each day businesses face the challenges of lost opportunities due to disparate data sources and unstructured content. Through data consolidation, data restructuring, data deduplication and data...
Provided by IBM
-
Webcasts
Simplify, Virtualize and Innovate your Customer Service Operations
Jul 2012
Implementing a standards-based, 100% software solution helps you adopt new communication channels such as web, mobile and video for Customer Service. In addition to addressing today's challenges...
Provided by Genesys Telecommunications Laboratories
-
Webcasts
On-demand Webcast - The New CRM: Interaction History and Social Sentiment Have Arrived
Mar 2013
CRM has always been one of the most highly regarded enterprise software applications. According to Forrester Research, CRM revenues will eclipse $15 billion by 2014, largely due to an increased...
Provided by TechRepublic
-
Webcasts
Live Webcast: Big Data, Small Potatoes: Leverage the Cloud for Faster Storage and Real-Time Analytics
May 2013
The ability to capture and analyze data has become a top priority for intelligence-based organizations. Unfortunately, most organizations aren't equipped to manage the massive amounts of...
Provided by TechRepublic
