On-demand Webcast: Emerging Customer Support Channels - The who, what and why
Source: Citrix Online
Join Catriona Wallace, customer service futurist, as she delves into the practical ins and outs of implementing social media and mobile apps as customer service channels.
Join this on-demand, interactive webinar to learn:
Join this on-demand, interactive webinar to learn:
- Benefits from social and mobile app channels
- The operational and organizational challenges
- Tips to enhance efficiency and customer satisfactions
- And more...
| Format: | Webcast | Size: | 55.23 |
| Date: | Oct 2012 |
