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focus groups
(2 results)-
Webcasts
On-demand Webcast: 5 Steps to Nurture Customer Loyalty, and Increase Profitability, Now
Apr 2013
In today's competitive marketplace, building long lasting relationships with customers is key to increasing customer lifetime value, satisfaction and advocacy. But as the modern multi-channel...
Provided by IBM
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Podcasts
Leveraging the 360 Degree Customer View to Maximize Up-Sell and Cross-Sell Potential: How Mid-Size Companies Become Best-in-Class Performers
Jan 2013
A true 360-degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more...
Provided by IBM
-
Webcasts
On-demand Webcast: 5 Steps to Nurture Customer Loyalty, and Increase Profitability, Now
Apr 2013
In today's competitive marketplace, building long lasting relationships with customers is key to increasing customer lifetime value, satisfaction and advocacy. But as the modern multi-channel...
Provided by IBM
-
Podcasts
Leveraging the 360 Degree Customer View to Maximize Up-Sell and Cross-Sell Potential: How Mid-Size Companies Become Best-in-Class Performers
Jan 2013
A true 360-degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more...
Provided by IBM
-
Podcasts
Leveraging the 360 Degree Customer View to Maximize Up-Sell and Cross-Sell Potential: How Mid-Size Companies Become Best-in-Class Performers
Jan 2013
A true 360-degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more...
Provided by IBM
-
Webcasts
On-demand Webcast: 5 Steps to Nurture Customer Loyalty, and Increase Profitability, Now
Apr 2013
In today's competitive marketplace, building long lasting relationships with customers is key to increasing customer lifetime value, satisfaction and advocacy. But as the modern multi-channel...
Provided by IBM
