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operational change management

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  • /research-library/ibm

    Webcasts

    Charting the Course to a Customer-Centric Business

    Jul 2012

    Watch this video broadcast with Forrester analyst Brian Walker, and Craig Hayman, General Manager of IBM Industry Solutions, to see the groundbreaking results of a Forrester survey of over 400...

    Provided by IBM

  • /research-library/ibm

    Webcasts

    Charting the Course to a Customer-Centric Business

    Jul 2012

    Watch this video broadcast with Forrester analyst Brian Walker, and Craig Hayman, General Manager of IBM Industry Solutions, to see the groundbreaking results of a Forrester survey of over 400...

    Provided by IBM

  • /research-library/ibm

    Webcasts

    Charting the Course to a Customer-Centric Business

    Jul 2012

    Watch this video broadcast with Forrester analyst Brian Walker, and Craig Hayman, General Manager of IBM Industry Solutions, to see the groundbreaking results of a Forrester survey of over 400...

    Provided by IBM

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