1st Stop Group Improves Productivity by 35% and Cuts Staff Training Time by 50%

1st Stop Group wanted to grow the business by offering 50,000 loan applicants per month a wider range of finance products and automate and accelerate business processes to manage growth, new business opportunities, distribution channels, and products. The challenge was to improve staff productivity to cut costs and ensure lenders are offered highly competitive terms and ensures applicant analysis, credit checking, and product matching is fast, efficient, and transparent to all parties. 1st Stop Group provided customers with greater and easier interactivity with the group's product range as well as increased staff productivity by 35%, expanding the company's ability to manage higher business volumes.