3 Steps For Moving From BPM Projects To BPM Programs

Business Process Management (BPM) is in a period of transition. For the past several years, companies have been getting familiar with BPM, undertaking specific projects to address "Burning process problems", or launching tightly-scoped projects to understand the capabilities of BPM Suites (BPMSs) and how they should be used. This paper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and "Know how". The authors describe 3 steps for establishing a solid foundation for a BPM Program that will enable any organization to scale its process improvement capability in a way that will deliver maximum value to the business.