A Strategist's Perspective: Business Process Management Maturity: It's Not That Simple

Maturity implies, by its meaning, that one has arrived and is complete/finished or, at least, well under way. In the area of BPM, it is not a simple formula that one drops into a spreadsheet and thereby achieves a rating that means the same thing to everyone. It is not hopeless, however, as there are some sign posts and rules to keep in mind on the way to becoming more mature. Quite often people confuse the maturity of unique processes within an organization with the maturity of the organization that builds and maintains those processes. The author thinks it is important to have different scales for measuring the maturity of processes and the maturity of the organization.