All-IP Service Provider Achieves 99% Provisioning Flowthrough

Cbeyond is a company on the fast track one of the Voice over Internet Protocol (VoIP) service providers. The systems and spreadsheets that Cbeyond had been relying on to reserve and assign network channels, circuits, and IP addresses were beginning to affect its provisioning speed and accuracy. Cbeyond selected Telcordia Granite Inventory, an off-the-shelf application for automated resource management and provisioning. With its modular functionality, it provides an intelligent, automated way to view, track, assign, and activate multi-technology, multilayer network assets, and manage IP addresses. The company credits the system for delivering numerous tangible and intangible business benefits: reliability, operational efficiency, cost savings, customer satisfaction and reputation.