An ERP Vendor Poised To Overtake The Services Market
Source: Technology Evaluation Centers
Despite the huge capital outlays that businesses have sunk into their Enterprise Resource Planning (ERP), order handling, contract management, field services, Enterprise Asset Management (EAM) and maintenance, and other disparate solutions, industry research continues to show a suboptimal track record for integrated field services and asset maintenance. Asset management service organizations, such as those responsible for the building, maintaining, and management of malls or public housing, as well as utilities or Information Technology (IT) business infrastructures, have had no easy way to tie in supporting technologies for mobile field management. Field services support technologies that are used to high-volume, low-price-per-order deals fall short operationally for the needs attached to singular large, complex asset development and maintenance cycles.