An SLA Perspective on the Router Buffer Sizing Problem

In this paper, the authors discuss recent work on buffer sizing in the context of an ISP's need to offer and guarantee competitive Service Level Agreements (SLAs) to its customers. Since SLAs specify the performance that an ISP guarantees to its customers, they provide critical context for many configuration and provisioning decisions and have specific relevance to buffer sizing. They use a controlled laboratory environment to explore the tradeoffs between buffer size and a set of performance metrics over a range of traffic mixtures for three different router designs. The empirical study reveals performance profiles that are surprisingly robust to differences in router architecture and traffic mix and suggests a design space within which buffer sizing decisions can be made in practice.