Assessing and Improving Your Organization: Symptoms, Diagnosis And Cures

Almost all of us belonged to some sick organization or another and at times all of us feel frustrated with them. Unfortunately, many of us are untrained in diagnosing what is going wrong in an organization. All we know is that it isn't working well. That sick feeling is from the Stewed Tomato Surprise you had last night, or that disastrous meeting this morning. To properly diagnose what is happening in an organization, we start like a doctor - with symptoms. Once we can describe what is going wrong, we look for causes, and recommend a prescription for what ails us.