Automated Process Discovery Improves Business Processes at a Leading Photonic Solutions Company

Founded in 1944, and headquartered in Portland, Oregon, U.S.A., Electro Scientific Industries, Inc. (ESI) is a publicly traded company and one of the world's leading suppliers of photonic systems for microengineering production applications. ESI strives to improve their customers' production cycles, while driving down the cost of finished goods and inventory. The company decided to review best practices within its organization so as to streamline the integration of new product lines, locations, and customer bases. To master these challenges ESI chose Fujitsu. The Fujitsu Automated Process Discovery (APD) service was picked as a mechanism for identifying and visualizing the "as is" business process, while pinpointing potential deficiencies in the existing SAP-related processes.