Balancing Measures: Best Practices in Performance Management, Part 2 of 4

There is no generic set of balanced measures that can be applied as best practice to all functions of the public sector. Certain conditions, however, need to exist within an organization for a balanced approach to performance management to be successful. A successful organization in the public sector will apply these principles to its strategic framework which links performance planning, measurement, and reporting to day-to-day operations, balancing the need to achieve a stated mission with the needs of the customer, stakeholder, and employee.