Best Practices in Instant Messaging Management

Instant messaging (IM) is quickly becoming the tool of choice for communicating across the enterprise. It's now quick and easy to speak to a remote employee, customer or vendor without resorting to e-mail. However, IM does come with risks:

• Not enough oversight
• Diminished employee productivity
• Vulnerability to malware and viruses
• Accidental transfer of sensitive documents
• Disregard of compliance/legal issues

In the Quest white paper, "Best Practices in Instant Messaging Management," learn to maximize the benefits - while reducing the risks - of IM. Keep the power of IM working in your favor. Read this white paper today.