BMC Software Case Study: KBC

Belgium's leading financial services organizations - KBC - has achieved with the support of Business Service Management (BSM). Under pressure to maximize the value of the mainframe, the company required a comprehensive approach and unified platform for running its mainframe IT infrastructure. KBC was already a satisfied BMC Software customer, using BMC MAINVIEW for DB2 to monitor the DB2 environment to catch degradation, issue early warnings, and drive automation to correct exceptions. In tandem, BMC CHANGE MANAGER for DB2 is used to automate the change process and BMC CATALOG MANAGER for DB2 to support manual tasks such as creating and dropping objects, maintaining user privileges, and executing DB2 commands.