BPM Patterns and Practices in Industry

Business Process Management (BPM) is an approach to aligning business strategy with execution. The need for performance improvement and change management often stems from needs to address:

• Productivity
• SLA/s/contracts
• Adaptability
• Legal compliance
• Industry standards
• Organisational rules

This paper discusses common BPM adoption patterns and best-practices across different industries to illustrate the value of BPM in terms of efficiency, visibility and agility.