British Telecom Manages Continued Data Growth to Improve Siebel Operational Efficiencies and Support 24/7 Service Level Requirements
British Telecom (BT) Group wanted to maintain Siebel operational efficiencies by improving in-house archive processes to manage data growth. Ensure application availability by implementing a scalable archiving solution that would not impact 24x7, interactive Siebel operations. Satisfy Data Protection Act regulations for protecting, sharing and accessing data related to BT business units. British Telecom (BT) Group deployed IBM Optim Data Growth Solution for Siebel Customer Relationship Management.