Building An Effective Change Agent Team
Source: McKinsey & Company
A carefully constructed change agent program is essential to any successful operational transformation. When a company attempts a transformation focused on its operations, a sound plan and a robust execution strategy are not necessarily enough. Another important factor in the success of this type of initiative - involving everything from simplifying processes and improving the efficiency of equipment to modifying an entire supply chain - is the designation of specific employees as "Change agents" who lead the organization through the journey.