Call Center Deploys Virtual Blade Technology to Streamline Infrastructure
Source: Cisco Systems
Headquartered in Santa Clara, California, LiveOps provides the leading on-demand call center platform that provides greater flexibility, quality, scalability, and control than traditional call center technology providers. Network availability was reaching its limits and existing blade switching solution was complex and required extensive training and re-training. More space-effective environment was needed to lower operating expenses. LiveOps upgraded to centralize server management, increased availability, and lowerd operating expenses.