Caller Bill of Rights: How to Put Your Callers First When Designing a Voice Solution
Source: ANGEL
Based on Angel's Caller FirstSM approach to design, get insight into 10 of the most pressing issues you need to think about when designing, or redesigning an IVR or Call Center solution with the customer in mind.
| Format: | Size: | 0.00 | |
| Date: | Aug 2011 |
