Can HP OpenView Service Desk and Alignability Provide ITIL Out-of-the-Box?

This webcast covers the HP ITSM Express Pack on the basis of HP OpenView Service Desk (versions 4.5 and 5.0) as well as the Alignability process model. It provides an insight into HP ITMS Express Pack and outlines the added value if used with Alignability under HP OpenView Service Desk. Ultimately the webcast will provide the answer to the basic question: Can HP OpenView Service Desk and Alignability provide ITIL out-of-the-box?.