Case Study: How Aaron's Achieved Significant Process Improvement through Telecom Expense Management
Source: Cass Information Systems
Aaron's chose to outsource TEM so they could maintain a high level of control, ensuring invoices would be paid accurately and on time - and focus on core business, avoiding deploying resources to develop in-house competencies for:
- managing day-to-day telecom carrier relationships
- working with EDI telecom invoice files, and
- operating a back-office process to audit and pay telecom invoices.