Centers of Excellence: Optimize Your Business and IT Value

Download this SAP white paper to read about the many direct benefits you can derive from implementing certified centers of excellence (COEs) in your organization. The paper presents the results of a study by the Americas' SAP Users' Group (ASUG), which identified three main factors that inspire companies to institute centers of excellence:

• The desire for lower total cost of ownership (TCO)
• The need to increase the value of their IT investments
• The drive to focus on customer satisfaction

Download the paper to find out how COEs address these issues and how you can go about implementing COE best practices in your company.