City Government Raises Staff Productivity and Taxpayer Value With Mapping Solution

The notion of this case study is to talk about GIS mapping technology that has provided the government organization with more receptive user-interface that makes it easy for staff members to access information they need for more intelligent strategic decisions. The municipal government of Hudson has been using GIS mapping technology to serve citizens in a better way. It decided to enhance flexibility and functionality of the city's growing GIS solution. This paper mentions Microsoft Silverlight and ESRI ArcGIS Server that were used by the city to create new applications for sewer management and work order management. The city's software developers released this application for staff members and citizens that enhanced its productivity and optimized taxpayer dollars. This paper discusses the various benefits and features of the mapping solution that is easy to access and simple to be used by staff and citizens. The GIS mapping solution enhanced the citizen's confidence in the government services and proved to be a foundation for continuing improvements. The paper states that the Silverlight application provides a smoother visual experience for zoom and pan movements. It is easy to use and operate and is available with simple tools that make it capable for growth and use. This solution allows citizens to access more information easily regarding the day-to-day activities of the municipal government of Hudson. The new GIS mapping solution discussed in this case study is used to deliver a higher return on investment to taxpaying citizens.