CMC Case Study: Tata Business Support Services Limited

Headquartered in Hyderabad and having Global delivery centres located in North America & India, Tata Business Support Services Ltd (TBSS) is among the Largest Third party Outsourced Customer Service Providers in India, serving domestic as well as international customers. TBSS wanted to create a computerised system and meet the present and future challenges. To master these challenges TBSS chose CMC. Using the state-of-the-art product of CMC - GENISYS Configurator Broker Solutions, Tata Business Support Services Ltd (TBSS), a leading private sector player in the field of non-life insurance is meeting the challenges faced by today's' general insurance sector. It has not only satisfied the customers by providing hassle free, efficient and improved services but also given TBSS the kind of technological edge.