CNIB Continues Its Communication and Collaboration Mandate With Unified Messaging

CNIB is a nationwide, community-based, registered charity committed to research, public education and vision health for all Canadians. CNIB depends on email, voice mail and instant messaging to stay connected to clients and the workplace. With offices all across Canada and more than 1,100 employees and 10,000 volunteers, including people living with vision loss, the organization needed a more intuitive and cost-effective infrastructure to support its communication needs. To improve productivity, CNIB deployed Microsoft Exchange Server 2007 Unified Messaging. CNIB now has more flexible access to voice mail - staff can read email messages and listen to voice mail within Microsoft Office Outlook or listen to email over the phone.