Comprehensive Performance Analysis of Unified Communications Technology
Unified communications encompasses a broad range of technologies and many potential applications. With unified communications, subscribers reduce the number of places they must check for incoming voice, fax, e-mail messages, and other media types. From a single interface, they can check for all messages. Unified communications encompasses all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes. This includes any enterprise informational or transactional application process that emulates a human user and uses a single, content-independent personal messaging channel (mailbox) for contact access.