Costco Web Division More Than Triples Sales With E-Commerce Solution

Costco.com operates the Web site of Costco Wholesale Corporation, a pioneer in the world of wholesale buying clubs. Only three years after enabling online purchasing on the site, Costco.com generated nearly U.S.$100 million in online revenue - and had outgrown its e-commerce management system. Unable to handle increasing Web traffic volume, the existing system was difficult to support and required that the IT staff handle every update to the Web site, which often took days rather than hours. As a result, Costco lost sales opportunities. To solve these problems, Costco.com migrated to Microsoft Commerce Server 2002. The solution easily handled the growing volume of online sales, which more than doubled the first year.