Crisis Planning And Management For Social Media

With social media now part of the vast majority of marketing and communications campaigns, eModeration and Carrot Communications have combined their expertise in community management and digital communications to create a crisis planning and management package that includes managing a crisis unfolding over social media. This paper will take one through the separate modules that make up the crisis planning and management package and give one an idea of what to expect from this hands-on and highly practical process. The modules can be commissioned individually or as a complete package.