CRM Portals: Get Information To The People Who Need It The Most
Source: Soffront Software
This white paper provides as basic definition of a Portal, and then details the key characteristics of a Customer Relationship Management (CRM) Portal, a Portal that is a component of a CRM system. Different kinds of CRM Portals are discussed in terms of who uses these portals, Customer, Partners, and Employees. Examples are provided of kind of information that can commonly be entered, updated and accessed from each of these types of CRM Portals.
| Format: | Size: | 48.80 | |
| Date: | Feb 2008 |
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