Customer Involvement And Organizational Design: Different Configurations Of Project Business Firms

Although there is, until now, a considerable amount of academic literature cumulated on project business firms, the diversity of the firms is not well recognized. Knowing industrial business relationships to be typically based on wide variety of interactions between buying and selling firms, the authors emphasize the influence of customers on the implementation of projects and the design of organizational structures in project business firms. On one hand, they illustrate the diversity of project business firms and, on the other hand, synthesize empirically grounded configurations of four ideal types of project business firms.