Dedicated Offshore Center for Networking Development & Testing for a Large Telecom Provider
Source: Calsoft Labs
Networking related technologies can be highly challenging areas - and it is difficult to find quality resources outside the United States. However, this customer needed to trim its US operations and do more with the same budget. An offshore team seemed the right choice. Calsoft Labs ensured that project leads assigned to the pilot projects received face time for interpersonal relationship building. One project needed to be started in very short order and could not go through a formal initiation process. While technical strength was a given for the offshore team, outstanding results achieved came from attention to Customer Involvement and Project management.