Definition and Evaluation of Penalty Functions in SLA Management Framework

Source: Institute of Electrical and Electronics Engineers

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The paper presents an analysis of the possibilities of defining penalty functions to be used in SLA management frameworks. As a basis for the analysis, a brief survey of metrics used in SLA contracts is presented. Next, several definitions of penalty functions are proposed. The definitions are then analyzed in context of embedding them in a working SLA management framework.
Format:PDF Size:403.20
Date:Feb 2008