Delivering a Premier Windows Vista Experience: Computer-Replacement Project

The Microsoft sales force operated computers that did not work optimally with Windows Vista. Microsoft IT and the Windows product group wanted to improve that user experience to raise productivity and give the sales force a better understanding of the capabilities of the operating system. Microsoft implemented a project to give the sales staff a portable computer model that was optimized for running Windows Vista. Microsoft IT and the Windows product group developed a single worldwide image that was installed automatically at system startup. Users only needed to finish the installation and migrate their data. This streamlined technique provided a model for reducing the amount of time and user input required for a new installation.