Direction Generale de l'Aviation Civile Uses Web 2.0 to Facilitate Collaboration and Unify 12,000 Staff Members

Direction Generale de l'Aviation Civile (DGAC) wanted to streamline access points for each agent's workspace, optimizing access to management system content and services, as part of the overall public services modernization project and facilitate collaboration, resources pooling, knowledge sharing, and electronic administrative processes. The challenge was to create a DGAC identity shared by the 12,500 agents, reflecting the enterprise's values, while respecting each department's functional identity: regulatory, monitoring, and air navigation and reduce operating costs over five years by optimizing business communications through a unified portal. DGAC worked with Oracle Partner Klee Group to deploy a virtual office architecture on a Web 2.0 portal, supported by Oracle WebCenter Suite technologies and a single lightweight directory access protocol (LDAP) directory.