Driving Process Excellence In Enterprise Learning Through A Capability Maturity Model Integration

An important development in enterprise learning, especially over the past half decade, has been a maturing ability to link learning investments to business results. One natural step in this maturation is seeking appraisal and certification from professional-quality organizations for learning development processes. Although world-class processes do not guarantee innovative, high-impact learning experiences and products, they can create an effective foundation that puts the learning organization in a more powerful position to deliver business results.