Empirical Modelling of the Mobile VoIP Demand
This paper first discusses the future of mobile Internet voice and possible technical service evolution paths. Three main fundamental drivers of mobile VoIP (Voice over IP) diffusion are identified theoretically. First, there should be need for mobile voice. Second, mobile broadband should penetrate to the mass market. Third, new packet data services including mobile VoIP clients should be developed and made available in the market. In the empirical part of the study, the paper utilizes a new handset-based mobile service research platform with both questionnaire and usage data available from 695 Finnish smartphone users in 2006. The empirical study looks at three issues in the adoption of mobile VoIP.