Enhancing Managed Services Through MSBG Deployment
The demand for network-based services has never been greater - or more diverse - than it is today. From consumers, to the SMB, to the enterprise, the demand for access to, transport of, and storage for media-rich, diverse content is at an all-time high. That's the good news. The bad (or, better said, challenging) news is that service providers must operate multiple networks to ensure that their customers have access to all of these service modalities. This translates into multiple budgets, multiple support organizations, and a complex organizational structure that makes it difficult to respond to the changes of a dynamic market in a timely fashion. One response to this spider web of organizational and technological complexity is the Multiservice Business Gateway (MSBG). This paper examines the role of the MSBG and its remarkable addition to the modern multiservice network.