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crm software
(1305 results)-
White Papers
Establish and automate an end-to-end framework
Aug 2011
Despite its many departments and services, an enterprise can still work cohesively if it has a comprehensive process and the linked tools to support it. Good procedures and tools to manage...
Provided by CA
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Whitepapers
Insights on how ISVs can benefit from SAP Sybase SQL Anywhere, on-demand edition (451 Research)
Sep 2012
This analyst video provides insight to why ISVs should move to the cloud and how SAP Sybase SQL Anywhere, on-demand edition addresses the data requirements of a SaaS application. Find out the...
Provided by SAP
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Whitepapers
Loss from Legacy: Management challenges of legacy contact center systems
Oct 2012
In an increasingly connected world, customers expect a rich, always-on, multimedia experience. Enterprises with legacy Contact Centers are losing out in the battle for customer loyalty....
Provided by Genesys
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eBooks
The Ultimate Guide to Email Prospecting
Oct 2012
In 2.7 seconds, a prospect will decide whether to read, forward or delete your email. (How are we doing so far?) This new eBook by Jill Konrath, sales strategist and author, explores how to craft...
Provided by Citrix Online
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eBooks
Selling in a Volatile Economy
Oct 2012
The same thing that keeps you awake at night keeps your prospects and customers up, too: A volatile economy. You need some fresh strategies to make it easier for your prospects to move forward...
Provided by Citrix Online
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Whitepapers
Cluster Detection Using GA-KNN Conjunction Approach
May 2012
This paper provides insights into data mining solution for mining customer's information from customer opt-in database of mCRM. The basis of approach is to use a K nearest neighbor algorithm to...
Provided by Journal of Global Research in Computer Science (JGRCS)
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Whitepapers
Supple Database Design for Enterprise Resource Planning (ERP) Application
May 2012
Enterprise Resource Planning (ERP) software presents a frame for organizations to better utilize their process and business. Early generation of ERP systems utterly focused on infrastructure...
Provided by International Journal of Computer Science and Telecommunications
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eBooks
BI eBook
Oct 2012
Until recently, only large business had the resources to accomplish analytics. Read this e-book to see how mid-sized organizations can use information to drive business decisions to help lower...
Provided by IBM
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Whitepapers
Seven Steps to Actionable Personal Analytics and Discovery
Oct 2012
Organizations today want to be driven by data. They want to anchor daily and strategic decisions in solid, extensive, and timely analysis and reporting. However, in most organizations, only a...
Provided by IBM
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Whitepapers
Smarter analytics on IBM POWER7 for Retail
Oct 2012
The retail landscape is changing--industry leaders are enhancing their interactions with customers through insights gained from all channels. Read the white paper and see how IBM POWER7 smarter...
Provided by IBM
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Whitepapers
Corporate Strategy Optimization for Dutch Notaries With the Use of IT
Nov 2011
This research provides new insight in the application of IT to optimize the corporate strategy of notaries in the Netherlands. Since the forced liberalization of prices and the freedom of...
Provided by Dynamic Publishers
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Case Studies
Healthcare Provider Optimizes Call Center by Using CRM Solution, Improves Service
Jan 2012
Centene Corporation provides managed care and specialty healthcare in the United States. Coinciding with recent expansion, company leaders at Centene wanted to drive operational efficiencies and...
Provided by Microsoft
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Case Studies
Emergency Telemedicine Provider Saves Lives Every Day by Using Clinical CRM System
Feb 2012
Specialists On Call (SOC) is the largest provider of emergency telemedicine consultations to US hospitals, giving them immediate access to highly trained neurologists over the Internet. To grow...
Provided by Microsoft
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Case Studies
Leading Charter School Organization Uses CRM System to Facilitate Effective Learning
Apr 2012
National Heritage Academies (NHA), one of the largest charter school organizations in the United States, makes innovative use of technology to drive student achievement and ensure that classroom...
Provided by Microsoft
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Case Studies
Replacing CRM System Generates Large Savings and New Efficiencies for Green Company
Jan 2012
Safety-Kleen Systems used several technologies, including Salesforce.com, to manage customer relationships and sales. Because of high licensing costs, employees outside of the sales force lacked...
Provided by Microsoft
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Case Studies
IT Consultants Bolster Customer-Centric Culture by Deploying Online CRM Solution
Mar 2012
Champion Solutions Group is an independent IT solutions provider focused on cloud and virtualization services as well as data management solutions that reduce costs, increase productivity, and...
Provided by Microsoft
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Whitepapers
Oracle Exalytics In-Memory Machine: A Brief Introduction
Oct 2011
Analytics is about gaining insights from data for better decision making. Organisations struggle to deliver actionable analytics with sprawling requirements on a limited budget. Most solutions...
Provided by Oracle
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Whitepapers
Stepping up to the application integration challenge
Jan 2011
Application integration projects are among the most difficult for CIOs to deliver - fraught with problems such as ballooning costs and duplicated effort the risk of complete failure. Integration...
Provided by Oracle
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Whitepapers
Business Analytics Buying Criteria: The Three Maxims
Aug 2012
How do you get the fundamental principles right when it comes to the acquisition and deployment of information systems that run business analytics workloads?This report identifies and explains the...
Provided by IBM
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Whitepapers
CRM & Supply Chain management Solutions guide: Is your strategy as smart as your customers?
Nov 2012
Today's customers are up-to-date, well informed and demanding. The smart customer is constantly on the look out for vendors who provide a great customer experience and excellent service. Find out...
Provided by IBM
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Case Studies
Case Study: Suncorp Metway Ltd
Mar 2011
Find out how Suncorp Metway Ltd significantly increased market share without increasing market spend, and saved approximately US $10 million annually on integration and associated costs.
Provided by IBM
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Whitepapers
Eye Clinic Sets Sights On IT Transformation
Nov 2012
Learn how Central Eye Consultants replaced paper charts with electronic medical records, reduced charting time by 50 man hours and saved 30 hours time in billing and receivables! using GBS'...
Provided by HP and Intel®
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Whitepapers
Market Focus Report: The Value of Mobile and Social for CRM
Mar 2012
Adding mobile access and social collaboration to CRM delivers significant benefits. In a survey of CRM decision makers, Nucleus found that providing sales people with mobile device access to CRM...
Provided by Salesforce.com Australia
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Case Studies
La Poste Implements Solution to Better Understand Customers
Sep 2007
The company wanted to understand customers better and share knowledge among the players in the customer relationship (sales force, customer service, marketing) through all sales channels and...
Provided by Oracle
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Case Studies
Telvista Served Symantec's Bottom Line
Nov 2012
Symantec, a world leader in Internet security technology with its Norton brand software products. Symantec needed a partner to answer incoming sales calls, close sales, and upsell premium products...
Provided by Telvista
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Case Studies
Telvista Successfully Migrates Clarify Customer to Thin Client
Nov 2012
The client wished to move its Client Relationship Management (CRM) system from the obsolete clientserver architectures of yesterday to an internet-based system in order to maintain support for...
Provided by Telvista
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Case Studies
A&N Media: Northcliffe Media Captures Advertisement Booking of 500,000 in 12 Months With CRM Tool
Nov 2010
A&N Media, part of the Daily Mail & General Trust of the United Kingdom, wanted to revive advertisement sales and transform its business by deploying a cost-effective Customer Relationship...
Provided by Microsoft
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Case Studies
Alexander Forbes: Investment Firm Cuts Support Costs by 30 Per Cent, Boosts Customer Time With CRM Tool
Nov 2010
Alexander Forbes Retail offers comprehensive financial and wealth advice and solutions to individuals. It is a division of Alexander Forbes, a leading global provider of financial, risk,...
Provided by Microsoft
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Whitepapers
A Comprehensive Study of CRM Through Data Mining Techniques
Sep 2011
In today's competitive scenario in corporate world, "Customer Retention" strategy in Customer Relationship Management (CRM) is an increasingly pressed issue. Data mining techniques play a vital...
Provided by Jamia Millia Islamia
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Whitepapers
A Novel Utility and Frequency Based Itemset Mining Approach for Improving CRM in Retail Business
Aug 2010
The paradigm shift from 'Data-centered pattern mining' to 'Domain driven actionable knowledge discovery' has increased the need for considering the business yield (utility) and demand or rate of...
Provided by International Journal of Computer Applications
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Whitepapers
Mid - Market Analytics in North America : Transforming Data into Insight
Jan 2013
For midsize organizations, business analytics offers the crucial ability to transform data into insight and uncover opportunities for growth and competitive advantage. This Aberdeen Sector Insight...
Provided by IBM
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Whitepapers
Cognos Express: How Analytics Make Midsize Companies More Profitable [Sept 2011]
Jan 2013
While many large enterprises have adopted analytics technologies such as business intelligence (BI), performance management (PM), and predictive analytics, misperceptions about costs and risk have...
Provided by IBM
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Whitepapers
Jegs enhances efficiency and customer service Transforming business processes with IBM® Global Business Services
Jan 2013
Supported by IBM Global Business Services, Jegs audited its IT infrastructure, analysed its existing processes, performed a fit-gap analysis and mapped out the requirements for a new centralised...
Provided by IBM
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Whitepapers
IBM WebSphere Cast Iron Cloud integration: an integration solution for midsize companies
Jan 2013
Technology leaders of midsize companies face a complex problem - how to integrate their key applications in a way that keeps risks low, costs down and schedules short. Midsize businesses don’t...
Provided by IBM
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Whitepapers
The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices
Jan 2013
This white paper address how data mining is used to get more value from CRM systems -- particularly focused on application of predictive analytics to the customer lifecycle (acquire, grow, retain).
Provided by IBM
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Whitepapers
Integrative CRM Enhances Midsize Business Agility and Performance
Jan 2013
There is a fundamental shift in CRM today from simply being customer focused or customer-centric to proactively being customer-activated. Clients in today’s consumer economy desire to be treated...
Provided by IBM
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Whitepapers
More than "Just CRM" : 4 Keys to Optimizing Long-Term Loyalty and Revenue
Jan 2013
Today, implementing a customer relationship management (CRM) application may not be enough to remain competitive. To gain market share and grow revenue, many companies complement a CRM application...
Provided by IBM
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Whitepapers
Scrutiny New Framework in Integrated Distributed Reliable Systems
Sep 2012
In this paper, the authors represent a new framework for integrated distributed systems. In the proposed framework they have used three parts to increase satisfaction and performance of this...
Provided by Academy & Industry Research Collaboration Center
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Case Studies
Leumi Card: Israel-Based Financial Services Company Drives Growth With Better Customer Data
Jan 2012
Leumi Card, headquartered in Bnei Brak, Israel, offers a wide range of services based on Visa, MasterCard, and private label cards for individuals and businesses in Israel. Leumi Card wanted to...
Provided by Microsoft
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Case Studies
Omnicell: Healthcare Solutions Provider Eases Customer Data Collection, Boosts Agility
May 2012
The Omnicell field sales force works directly with clinicians inside hospitals and other care settings, where they are sometimes unable to connect to the Internet for extended periods of time....
Provided by Microsoft
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Case Studies
NEC Unified Solutions, Inc. Standardizes Data Across Multiple Sales Channels With Hosted Solution
Sep 2009
NEC Unified Solutions wanted to unify sales, forecast, and pipeline data to gain a single view across various sales channels, including direct sales and resellers across North America and...
Provided by Oracle
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Case Studies
Kodak Graphic Communications Group Accelerates Lead-to-Cash Cycle With Integrated Customer View
Sep 2009
Kodak Graphic Communications Group wanted to improve the effectiveness of sales and service initiatives for GCG's operations in the Europe, Africa & Middle East region and attain a consolidated...
Provided by Oracle
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Case Studies
ESIZE Netherlands B.V. Streamlines Sales Processes, Improves Management Decisions With Reporting Tools
Sep 2009
ESIZE Netherlands B.V. wanted to implement a user friendly customer relationship management tool for the company's sales force and management and replace data silos with complete, uniform,...
Provided by Oracle
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Case Studies
Siemens Building Technologies Enhances Sales Processes and Accelerates Approval Cycles
Sep 2009
Siemens Building Technologies wanted to help sales team increase its effectiveness and efficiency and improve sales funnel visibility and reporting consistency. The challenge was to integrate CRM...
Provided by Oracle
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Case Studies
Bosch Security Systems Boosts Marketing Abilities With Access to Comprehensive Customer Data
Sep 2009
Bosch Security Systems wanted to replace the company's disparate customer and prospect databases that operate across multiple countries with a centralized solution that provides comprehensive and...
Provided by Oracle
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Case Studies
Steelcase Werndl AG Raises Efficiency and Profitability at With Customer Relationship Management Solution
Aug 2009
Steelcase Werndl AG wanted to make Customer Relationship Management (CRM) data available ad hoc for European branch offices and enable the exchange of data from multiple divisions and other...
Provided by Oracle
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Case Studies
SimplexGrinnell Extends Field Service Capabilities by Upgrading to Oracle E-Business Suite Release 12
Aug 2009
SimplexGrinnell wanted to maintain support for the company's Customer Relationship Management (CRM) applications to facilitate field service support to customers and optimize field service...
Provided by Oracle
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Case Studies
The IGEPA Group Improves Quality of Service With Access to Accurate, Up-to-Date Customer Information
Aug 2009
The IGEPA Group wanted to replace the company's legacy Customer Relationship Management (CRM) solution to meet the growing demands of the group's day-to-day business activities and integrate the...
Provided by Oracle
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Case Studies
Sabre Holdings Increases Customer Insight and Service Efficiency in Its Sabre Travel Network Business Unit
Aug 2009
Sabre Holdings wanted to create a single repository of accurate and up-to-date customer information to improve sales and customer service and consolidate previously disparate Customer Relationship...
Provided by Oracle
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Case Studies
Verigy Ltd. Accelerates Sales Forecasting and Streamlines the Supply Chain
Jun 2009
Verigy Ltd. provides advanced semiconductor test systems and solutions used by leading companies worldwide in design validation, characterization, and high volume manufacturing tests. It needed to...
Provided by Oracle
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White Papers
Aberdeen - ERP in SMB-Exploring Growth Strategies
Dec 2007
Read this report from Aberdeen to discover their findings about the benefits of an implementing an ERP system. Companies which are growing and improving performance have often invested in an ERP...
Provided by SAP
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White Papers
Aberdeen - A Fresh Look at SAP's Software as a Service (SaaS) Solution
May 2009
After a year of silence surrounding SAP's newest Enterprise Resource Planning (ERP) solution, SAP Business ByDesign is back. Aberdeen takes a fresh look at the solution.
Provided by SAP
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Webcasts
Windows Server® 2008: Ten Ways to Deliver New Business Value
Jan 2009
What are the core IT challenges facing the typical enterprise today? In this video, Computerworld Vice President Bill Laberis and InfoWorld
Provided by Dell
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Case Studies
Getting Started with Virtualization Using Microsoft® Hyper-V™ and Dell Services
Dec 2008
Learn how organizations can begin virtualizing their servers using Microsoft® Hyper-V™ today.
Provided by Dell
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White Papers
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
Sep 2009
An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding a CRM solution that meets...
Provided by Microsoft
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White Papers
Developing ISV Applications using Microsoft Dynamics CRM 4.0
May 2008
Microsoft Dynamics CRM supports a wide range of business applications with the essentials required for building, delivering, and maintaining these applications in a multi-tenant SaaS environment....
Provided by Microsoft
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White Papers
Optimizing and Maintaining Microsoft Dynamics CRM 4.0
Jun 2009
This white paper details techniques, considerations, and best practices for optimizing and maintaining the performance of Microsoft Dynamics CRM 4.0 implementations.
Provided by Microsoft
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Webcasts
New Frontiers for CRM Data
Sep 2009
For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know that you can leverage CRM...
Provided by Microsoft
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Webcasts
Internet Lead Capture: CRM Product Demo
Sep 2009
This demo discusses how to best use the integrated web-to-lead capabilities of Microsoft Dynamics CRM.
Provided by Microsoft
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Case Studies
Microsoft Dynamics CRM Scalability Benchmark Executive Summary
Jun 2009
Download the Executive Summary to learn more about how Microsoft Dynamics CRM delivered a new CRM industry scalability benchmark record and redefined the price-performance equation with 50,000...
Provided by Microsoft
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White Papers
Coating Excellence International - Manuafacturer Gains Real-Time Production Data, Reduces Licensing Costs by 15 Percent
May 2009
Coating Excellence International (CEI) manufactures high-quality, flexible-packaging products using environmentally friendly practices. To continue to enhance its quality and efficiency, CEI...
Provided by Microsoft
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White Papers
BPM SOA and Web 2.0: Business Transformation or Train Wreck?
Aug 2008
The challenges faced by today's government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must...
Provided by Oracle
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White Papers
Microsoft Dynamics Software-plus-Services: Bringing it all together
Jun 2008
The software-plus-services approach from Microsoft combines the best aspects of client software, on-premise servers, and services delivered over the Internet. Learn how Microsoft Dynamics business...
Provided by Microsoft
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Webcasts
Dynamics CRM Data Reduction Systems Webcast
Sep 2009
Data Reduction Systems is a document management company, specializing in information management services for companies of all sizes. After a failed salesforce.com deployment, Data Reduction...
Provided by Microsoft
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White Papers
Achieving a Superior Ownership Experience in Manageability and Quality for Siebel CRM
Aug 2008
Oracle's Siebel CRM provides class-leading capabilities for managing sales, services, and marketing activities. To help one maximize the value of this mission critical application, and to achieve...
Provided by Oracle
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White Papers
Best Business Intelligence (BI) Practices to Transform Your Data Into Information
Jul 2009
Organizations have implemented enterprise applications such as ERP and CRM for business process execution but have failed to address the key enterprise asset: data. In the current economic...
Provided by ZSL
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Case Studies
ERP and Infrastructure Partners Team to Win More Business, Deliver Better Solutions
Apr 2009
InterDyn - Socius specializes in Microsoft Dynamics GP and Microsoft Dynamics CRM. The company has offices across Ohio. Within the Microsoft partner ecosystem, it is not uncommon for a small to...
Provided by Microsoft
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Case Studies
BI Analytics for Dynamics CRM Helps High Concrete Deliver Timely, Accurate Reporting and Analysis
Apr 2008
High Concrete is part of the High Industries family that provides steel bridge fabrication and erection services, precast/prestressed concrete building systems, carbon steel processing and...
Provided by Strategy Companion
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Case Studies
BI Analytics for Dynamics CRM Helps Interdyn Deliver Business Intelligence
Apr 2008
Interdyn AKA is a leading Microsoft Gold Certified Partner dedicated to the implementation, training and support of the Microsoft Dynamics line of products including Microsoft Dynamics GP (Great...
Provided by Strategy Companion
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Case Studies
Panorama Case Study: Cox Ohio Publishing
Aug 2008
Cox Ohio Publishing is a group of nine newspapers, including The Dayton Daily News. The Dayton Daily News had a circulation of 200,000 and was experiencing declines for the past decade. Declining...
Provided by Panorama Software
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Case Studies
Software Consultancy Helps London Borough Improve Citizen Service
Jun 2009
Asidua delivers world-class integration, software, and consultancy services to government and corporate clients worldwide. The Microsoft Gold Certified Partner specializes in Application and Data...
Provided by Microsoft
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Case Studies
Baw Baw Shire Council Develops a Complete Constituent Relationship Management Solution
Jun 2009
Located in Victoria, Baw Baw Shire Council employs 300 people, including an IT team of six, servicing a population of about 40,000 spread across 4000 square kilometers. Baw Baw Shire Council...
Provided by Microsoft
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Case Studies
Consultancy Drives Project Success and Cuts Costs With Proven Methodology
Jul 2009
With a growing business around Microsoft Dynamics CRM, Microsoft Gold Certified Partner Assistus needed a way to streamline deployments and set clear expectations with customers to ensure optimal...
Provided by Microsoft
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Case Studies
Allianz Belgium Boosts Distribution Relationship Management of Brokers
Jul 2009
Leading insurer Allianz Belgium wanted to improve its distribution relationship management with the brokers who sell its insurance products while boosting the quality of information and reducing...
Provided by Microsoft
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Case Studies
Global Sales Experience Delivers Business Value With Microsoft Dynamics CRM and a Focus on the User Experience
Jul 2009
SMSG has more than 9,000 sales professionals in more than 100 countries around the world. While Microsoft has several hundred thousand partners and several million customers worldwide, its sales...
Provided by Microsoft
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Case Studies
Quatrem Establishes Superior Customer Service to Increase Client Satisfaction
Aug 2008
Quatrem wanted to support major business priority to improve the quality of customer service and set up a single call-center number for all customers' use. The challenge was to provide customer...
Provided by Oracle
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Case Studies
Bangkok Dusit Medical Services Reduces Transaction Costs by 50% With CRM System
Jul 2009
BDMS' Bangkok Hospital Medical Center is its primary facility for internal medicine, pediatrics, and general surgery and houses numerous specialized centers. Customer tracking and retention is...
Provided by Oracle
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White Papers
Accelerating Online Business Insights
Aug 2009
Written by digital marketing expert Jim Sterne, this white paper explains why current web analytics are not enough to generate desired business results and how behavioral analytics can help you...
Provided by Quantivo Corporation
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White Papers
Exploiting Behavioral Analytics Throughout Internet Sites
Aug 2009
This white paper examines how business managers at e-commerce, media and content sites are using behavioral analytics to increase revenue and lifetime value of their online audience. The paper...
Provided by Quantivo Corporation
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Whitepapers
IBM DB2 9 Optimized for SAP Software
Aug 2009
IBM and SAP® have a unique partnership that was established with the goal of delivering the very best enterprise IT solutions to SAP customers. Both companies are leaders in their field: SAP...
Provided by IBM
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Case Studies
University of Colorado Denver Anschutz Medical Campus Online Case Study
Dec 2012
CU Online was among the first in the nation to offer online courses and full degree programs. The University of Colorado Denver provides online programs and degrees to nearly 17,000 students. As...
Provided by Microsoft
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Case Studies
Luottokunta: Payments Provider Increases Security and Cuts Costs With Text Confirmation Solution
Mar 2011
Helsinki-based Luottokunta manages most of the credit card payments made in Finland. Luottokunta needed a technology that underscored its presence as a leader in the payments market in Finland. In...
Provided by Microsoft
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Whitepapers
Top 10 Features Small and Medium Businesses Need in a CRM Solution
Jan 2013
All sized organizations now recognize the value of using a CRM solution to manage interactions with customers, clients and sales prospects. This whitepaper helps small and medium sized businesses...
Provided by Salesforce.com
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Whitepapers - Video
The SAP Contract Lifecycle Management Application: Reducing Cost and Risk While Optimizing Contract Value
Dec 2012
Learn how SAP Contract Lifecycle Management lets you optimize corporate contracts by automating contract creation, enhancing visibility, and improving compliance.
Provided by SAP
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eBooks
Drive Sales in Real Time with SAP HANA
Dec 2012
Knowing exactly what is happening in your business at any moment and being able to respond quickly to changing sales conditions is critical for the success of every company. Your objectives are...
Provided by SAP
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Whitepapers
Business Intelligence and Analytics Fundamentals
Jan 2013
The demands of business in todays economically challenging environment are forcing organizations to become smarter and more efficient about the use of their information. This paper from looks Ovum...
Provided by IBM
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Whitepapers
Assessing the True Value of Business Analytics
Jan 2013
Read how Business analytics investments are more important than ever for business competitiveness and profitability and are becoming increasingly essential to maximize a company's return on...
Provided by IBM
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Whitepapers
The Broad Spectrum of Business Analysis
Jan 2013
Read the Ventana Research White Paper and see how new approaches to information analysis enable outperforming the competition.
Provided by IBM
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Whitepapers
Business Analytics and the Nexus of Information
Jan 2013
Learn how you can use business intelligence and analytics to comprehensively analyze the information coming in and make the right decisions as a result
Provided by IBM
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Whitepapers
Market Focus Report - The Value of Mobile and Social for CRM
Jan 2013
Adding mobile access and social collaboration to CRM delivers significant benefits. In a survey of CRM decision makers, Nucleus found that providing sales people with mobile device access to CRM...
Provided by Salesforce.com
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Whitepapers
8 Key Plays for Sales Success
Jan 2013
In today’s fast-paced world of mobile applications and globe-spanning social networks, your sales application should work the way you do - always connected, always responsive, always evolving....
Provided by Salesforce.com
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Whitepapers
The Social Sales Revolution - 7 steps to get ahead
Jan 2013
A new age of the social customer has arrived, marked by an ever-expanding stream of blog posts, status alerts, tweets, and “likes.” Social networking users have surpassed email users, and 22...
Provided by Salesforce.com
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Whitepapers
Automating Incentive Compensation for Increased Productivity and Immediate Cost Reduction
Mar 2013
IBM has successfully helped many organizations drive sales productivity and revenue by streamlining sales administration typically managed through manual, error-prone spreadsheets.
Provided by IBM
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Whitepapers
Social Network in marketing (Social Media Marketing) Opportunities and Risks
Sep 2011
The most well-known social software applications are weblogs, wikis, social networking sites and instant messaging. Social networking at a high level is described as the convergence of...
Provided by AIRCC
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Whitepapers
An Efficient MAC Protocol Based on Hybrid Superframe for Wireless Sensor Networks
Jul 2009
Designing low energy consumption, high efficiency Media Access Control (MAC) protocols are one of the most important directions in wireless sensor networks (WSN). In this paper, the authors...
Provided by AIRCC
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eBooks
zEnterprise Delivers on the Promise of Business Analytics
Feb 2013
All organizations - no matter what size or in what industry - are focused on generating more revenue, minimizing waste, reducing risk, and identifying new business opportunities with more...
Provided by IBM
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eBooks
A Smarter Approach: Inside IBM Business Analytics Solutions for Mid-Size Businesses
Feb 2013
Large enterprises have come to live, eat, and breathe analytics. Teams of engineers and statisticians spend their days immersed in seas of data from various sources. However, it isn't just the...
Provided by IBM
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Whitepapers
Analysis of Web Mining and Evolving of User Profiles
Apr 2012
A good and effective Customer Relationship Management (CRM) needs clear understandings of customer requirements. The management should have up to date needs of the customers, and accordingly they...
Provided by International Journal of Engineering and Innovative Technology (IJEIT)
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Whitepapers
Consolidating Oracle E-Business Suite on Oracle’s SPARC SuperCluster Technical Whitepaper
Sep 2012
Modern business application deployments such as ERP can be complex, time-consuming, and expensive to deploy, with many interoperating and customized components. In order to provide...
Provided by Oracle
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Whitepapers
Consolidating Oracle E-Business Suite on Oracle's SPARC SuperCluster Whitepaper
Sep 2012
Oracle E-Business Suite remains the most comprehensive suite of integrated global business applications, enabling organizations to make better decisions, reduce costs, and increase performance....
Provided by Oracle
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Whitepapers
How to Improve the Efficiency and Performance of an SAP Environment Whitepaper
Oct 2012
Business-critical SAP environments consist of many components: applications, databases, operating systems, servers, networking, storage, management tools, and backup software. In a typical...
Provided by Oracle
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Whitepapers
Enhancing the Customer Experience: The Promise of BPM Technology for Retailers
Oct 2012
The burgeoning e-commerce industry has received a decisive boost from these multi-channel interactions, accelerating some retail strategies and disrupting others. To survive in this environment,...
Provided by Oracle
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Case Studies
Lifetime Financial Management: Finance Software Company Wins Enterprise Contract With Client-Based Cloud Solution
Sep 2011
Lifetime Financial Management wanted to reduce support costs and expand the target market for its Customer Relationship Management (CRM) application 360Lifecycle. Dot Net Solutions helped Chief...
Provided by Microsoft
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Whitepapers
Solutions for Analyzing CRM Systems - Data Mining Algorithms
Oct 2011
All over the world, the authors are surrounded by data. There are large volumes of data, but not enough information. This is a problem that many companies and industries are facing. A solution to...
Provided by NORTH ATLANTIC UNIVERSITY UNION
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Whitepapers
7 Steps to the Social Sales Revolution
Nov 2011
A new age of the social customer has arrived. Sales reps who adopt social technologies say they enjoy greater reach, higher productivity, more meaningful relationships, and inevitably, they sell...
Provided by Salesforce.com
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Whitepapers
A Business Model For Cloud Computing with Caching Notion
Mar 2012
In this paper, the authors propose a business model for cloud computing based on the concept of separating the encryption and decryption service from the storage service. Furthermore, the party...
Provided by International Journal of Communications and Engineering
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Whitepapers
Customer Behaviour Analysis Using CBA
Jan 2012
With the rampant competition in the domestic and international business, the Customer Relationship Management (CRM) has become one of matters of concern to the enterprise. CRM takes the customers...
Provided by International Journal of Electronics Communication and Computer Engineering
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Whitepapers
Cisco Cloud for Higher Education
Jan 2013
This report from Forrester Research examines how the new world of cloud services combines powerful computing, networking, storage, management tools, and applications to make it easier than ever to...
Provided by Cisco
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Podcasts
Salesforce Platform Keynote
Sep 2012
Salesforce.com COO George Hu opens the Platform Keynote at Dreamforce '12
Provided by Salesforce.com
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Podcasts
Salesforce Platform: Understand Force.com in 60 Minutes or Less
Oct 2012
What is Force.com? How does it work? Where do I get started? If you're new to Salesforce, join this jumpstart session to discover how you can enable innovation for your organization by building...
Provided by Salesforce.com
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Podcasts
Building Java Apps on Heroku and Force.com
Oct 2012
In this session you will learn how to build Social Enterprise applications using Salesforce, Heroku, and Java. Through live coding and demonstrations you will learn how to instantly deploy and...
Provided by Salesforce.com
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Whitepapers
Closing the Deal: the Oracle Fusion CRM User Experience
Sep 2011
A CRM application will not be embraced unless its user experience results in increased sales.In developing Oracle Fusion CRM, the Oracle Fusion User Experience team conducted usability studies...
Provided by Oracle
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Case Studies
ProBiblio: Libraries Use Data Warehouse to Cut TCO, Speed Efficiency, and Transform Services
Dec 2011
ProBiblio manages 46 public libraries in the northern and southern regions of Holland. Before 2011, each library relied on a separate IT solution to support operations. To help speed efficiency,...
Provided by Microsoft
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Podcasts
Aberdeen Video Series Part 1: Capture and Optimize Data - Analytical Excellence in Mid-Market
Mar 2013
For midsize organizations, business analytics offers the crucial ability to transform data into insight and uncover opportunities for growth and competitive advantage. This Aberdeen Sector Insight...
Provided by IBM
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Podcasts
Aberdeen Video Series Part 2: Assemble Actionable Information - Analytical Excellence in the Mid-Market
Mar 2013
For midsize organizations, business analytics offers the crucial ability to transform data into insight and uncover opportunities for growth and competitive advantage. This Aberdeen Sector Insight...
Provided by IBM
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Podcasts
Aberdeen Video Series Part 3: Distribute Business Insight - Analytical Excellence in the Mid-Market
Mar 2013
For midsize organizations, business analytics offers the crucial ability to transform data into insight and uncover opportunities for growth and competitive advantage. This Aberdeen Sector Insight...
Provided by IBM
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Whitepapers
Geeknet: Business Analytics for Midsize Businesses: Challenges and Benefits
Mar 2013
Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information -- based decisions faster and better,...
Provided by IBM
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Whitepapers
IBM Analytic Answers for Retail Purchase Analysis and Offer Targeting
Mar 2013
Many small and midsize retailers could benefit from using advanced analytics to understand their customers better and improve promotions but are daunted by the prospect. They are aware that...
Provided by IBM
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Whitepapers
IBM Analytic Answers for Prioritized Collections
Mar 2013
Many organizations and agencies would like to improve their debt collection. They are aware that advanced analytics can help them optimize collections to drive down company debt and collection...
Provided by IBM
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Whitepapers
SPSS Stastics White Paper: The Risk of Using Spreadsheets for Statistical Analysis
Mar 2013
While spreadsheets are widely used for statistical analysis, they are useful only to a certain point. When used for a task they’re not designed to perform, or for a task beyond the limit of their...
Provided by IBM
