- Subscribe to this page:
- RSS
- Email Alert
sales force automation
(194 results)-
White Papers
Customer Relationship Management - Integration for a Customer Centric View
Jul 2007
Today's small and medium sized enterprises (SMEs) see a need for automating their front office sales and customer relationship management (CRM) tools to their back office accounting and financial...
Provided by Sage
-
Case Studies
High-End Fitness Club Anticipates Pump-Up in Sales From New Sales Tool
Sep 2007
Equinox Fitness operates 38 high-end fitness clubs across the United States and has grown 400 percent in the last five years. To continue its rapid growth, Equinox needed to modernize its sales...
Provided by Microsoft
-
Case Studies
SAP Case Study: Ritter Sport
Sep 2007
For many years, Ritter Sport's flagship product, the Ritter Sport chocolate bar, occupies a leading position on the global confectionery market. Corresponding to the organizational structures of a...
Provided by SAP
-
Presentations
Lotus Notes and Domino 8 demo - Yesterday, Today & Tomorrow
Oct 2007
This Flash demonstration shows how IBM Lotus Notes and Lotus Domino software together deliver the office productivity tools and capabilities people need to be more productive, efficient and...
Provided by IBM
-
White Papers
Hosted CRM Vendor Comparison Guide
Jul 2007
Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and Oracle) so you can quickly...
Provided by Inside CRM
-
eBooks
The Ultimate Guide to Email Prospecting
Oct 2012
In 2.7 seconds, a prospect will decide whether to read, forward or delete your email. (How are we doing so far?) This new eBook by Jill Konrath, sales strategist and author, explores how to craft...
Provided by Citrix Online
-
eBooks
Selling in a Volatile Economy
Oct 2012
The same thing that keeps you awake at night keeps your prospects and customers up, too: A volatile economy. You need some fresh strategies to make it easier for your prospects to move forward...
Provided by Citrix Online
-
Whitepapers
Market Focus Report: The Value of Mobile and Social for CRM
Mar 2012
Adding mobile access and social collaboration to CRM delivers significant benefits. In a survey of CRM decision makers, Nucleus found that providing sales people with mobile device access to CRM...
Provided by Salesforce.com Australia
-
Case Studies
La Poste Implements Solution to Better Understand Customers
Sep 2007
The company wanted to understand customers better and share knowledge among the players in the customer relationship (sales force, customer service, marketing) through all sales channels and...
Provided by Oracle
-
Whitepapers
More than "Just CRM" : 4 Keys to Optimizing Long-Term Loyalty and Revenue
Jan 2013
Today, implementing a customer relationship management (CRM) application may not be enough to remain competitive. To gain market share and grow revenue, many companies complement a CRM application...
Provided by IBM
-
Whitepapers
Top 10 Features Small and Medium Businesses Need in a CRM Solution
Jan 2013
All sized organizations now recognize the value of using a CRM solution to manage interactions with customers, clients and sales prospects. This whitepaper helps small and medium sized businesses...
Provided by Salesforce.com
-
eBooks
Drive Sales in Real Time with SAP HANA
Dec 2012
Knowing exactly what is happening in your business at any moment and being able to respond quickly to changing sales conditions is critical for the success of every company. Your objectives are...
Provided by SAP
-
Podcasts
Salesforce Platform Keynote
Sep 2012
Salesforce.com COO George Hu opens the Platform Keynote at Dreamforce '12
Provided by Salesforce.com
-
Podcasts
Building Java Apps on Heroku and Force.com
Oct 2012
In this session you will learn how to build Social Enterprise applications using Salesforce, Heroku, and Java. Through live coding and demonstrations you will learn how to instantly deploy and...
Provided by Salesforce.com
-
Whitepapers
Closing the Deal: the Oracle Fusion CRM User Experience
Sep 2011
A CRM application will not be embraced unless its user experience results in increased sales.In developing Oracle Fusion CRM, the Oracle Fusion User Experience team conducted usability studies...
Provided by Oracle
-
Whitepapers
Gamification: Using Virtual Awards and Recognition to Motivate your Sales Team
Dec 2012
Find out about gamification, the ground-breaking method to motivate your sales team by playing on what drives them - competition and recognition! Strategies leveraged from the world of video...
Provided by ConnectWise 2013
-
White Papers
CRM Your Salespeople Will Love
Aug 2007
CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in at all management levels are crucial to...
Provided by Oracle
-
White Papers
Choosing the Best CRM for Your Organization:
Aug 2007
CRM buyers have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. They can opt for an on-premise packaged software...
Provided by Oracle
-
White Papers
Document Process Automation for customer orders: A new performance perspective
Nov 2007
Recent research by IDC, a premier information technology research provider, has found that companies who have implemented Document Process Automation (DPA) solutions like Esker DeliveryWare report...
Provided by Esker
-
White Papers
Call-Center Buyer's Guide
Dec 2007
Use this Buyer's Guide to select the call-center solution that's a perfect fit for your business. Implementing the right call-center solution is a key factor in keeping your customers happy, as...
Provided by VoIP-News
-
White Papers
Responding quickly to changing markets: Anticipate, Adapt, Excel
Dec 2007
Market change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses and midsize companies have...
Provided by SAP
-
White Papers
Still Struggling to Reduce Call Center Costs Without Losing Customers? The Right Technologies Lead the Way Out of the Call Center Dilemma
Sep 2007
While setting their customer service strategy, some organizations have focused solely on cost reduction through outsourcing and basic automation. In the process, though, many have discovered that...
Provided by SAP
-
Case Studies
Financial Services Company Gains Improved Sales Performance With Easy-to-Use Solution
Jan 2008
Security Benefit is a growing financial services company with more than 790 employees. Headquartered in Topeka, Kansas, the company's outside sales team operates from remote locations nationwide....
Provided by Microsoft
-
Webcasts
Web Seminar Series: Quote to Contract Automation for Salesforce
Dec 2007
Today, manually creating quotes and contracts inside your Salesforce.com system can slow down your sales cycle if you rely on nothing more than copying and pasting contact information, pricing,...
Provided by EchoSign
-
Webcasts
Unify a Mobile Workforce
Dec 2007
Many businesses find their employees are going mobile. Preparation is important for a successful mobile work program. This webcast shows how to connect people to people, respond to customers...
Provided by Cisco Systems
-
Case Studies
Teachers Association Turns to Centralized Data Repository to Improve Member Service
Apr 2008
The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions, representation in the political arena,...
Provided by Microsoft Tips
-
Case Studies
Beckman Coulter Empowers Sales Force While Maintaining Control of Sensitive Information
Mar 2008
Beckman Coulter, Inc., a leading manufacturer of biomedical testing instrument systems, tests, and supplies, is in the business of simplifying and automating laboratory processes. Beckman Coulter...
Provided by Oracle
-
Case Studies
Radius Solutions Case Study: Print-O-Tape
Aug 2007
In addition to printing labels, Print-O-Tape also makes their own label stock, and it is this attribute that distinguishes Print-O-Tape from the competition. Earlier, everything was on paper and...
Provided by Radius Solutions
-
White Papers
Sales Force Automation Comparison Guide
May 2008
Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and marketing to continue to sell...
Provided by Inside CRM
-
White Papers
On-Premise CRM Comparison Guide
May 2008
If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Find out how different...
Provided by Inside CRM
-
Webcasts
Microsoft Dynamics Webcast: Developing a High Performance Sales Team With Microsoft Dynamics CRM 4.0
Jan 2008
Organizations like yours have been continually challenged to grow revenues, achieve higher quotas, and increase customer loyalty to stay competitive. Now businesses across the United States are...
Provided by Microsoft Tips
-
Webcasts
TechNet Webcast: Windows Mobile Series: Providing Mobile Access to Corporate Data and Applications (Level 200)
Apr 2008
The presenter of this webcast provides an in-depth session on how Windows Mobile and Microsoft System Center Mobile Device Manager extend key business applications, like Customer Relationship...
Provided by Microsoft Tips
-
Case Studies
Nestle Malaysia Enhances Customer Service and Sales Performance With Motorola and NewsPage Mobility Solution
Jan 2008
Nestle sells an extensive range of grocery products through its own sales force, and distributors' sales forces. In their daily visit to the customers, the sales teams are expected to perform a...
Provided by Motorola
-
Case Studies
Microsoft Dynamics CRM Online - The Norris Group Case Study
Apr 2008
At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming restrictions and an unstable...
Provided by Microsoft
-
Case Studies
Microsoft Dynamics CRM Online - The Linc Group Case Study
Apr 2008
The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, building a book of clients...
Provided by Microsoft
-
Case Studies
Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study
May 2008
ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the market growth rate in revenue....
Provided by Microsoft
-
Case Studies
Amazing Global Improves Operational Efficiency and Business Performance With CRM Solution
May 2008
Atlantic Technologies wanted to create a single, global, shared system for pipeline and forecast management - available over the Web in Software-as-a-Service (SaaS) mode and reduce forecast...
Provided by Oracle
-
Case Studies
Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
Jun 2008
Jones Lang LaSalle, a real estate management services company, has 160 offices and 28,000 employees in 50-plus countries. The firm's staffers used eight different tools ranging from spreadsheets...
Provided by Microsoft
-
Case Studies
ProCurve Networking by HP Connects Sales Teams for Greater Efficiency
May 2008
ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the market growth rate in revenue....
Provided by Microsoft
-
Case Studies
Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
Apr 2008
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created a unique challenge: collaboration...
Provided by Microsoft
-
White Papers
Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
Oct 2008
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with...
Provided by Microsoft
-
White Papers
Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
Jul 2008
Service Repair Solutions provides technology solutions that help automotive technicians increase the efficiency and accuracy of their work. For two years, Service Repair Solutions used NetSuite...
Provided by Microsoft
-
Webcasts
Microsoft Dynamics Webcast: Increase Sales Productivity by Creating a Connected and Collaborative Sales Force (Level 100)
Sep 2008
Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you: Increase close rates by simplifying...
Provided by Microsoft
-
Webcasts
Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
Mar 2008
Microsoft Dynamics® CRM is one of the fastest growing CRM products in the market. In addition to the functionality you would expect from a world-class CRM solution, Microsoft Dynamics CRM also...
Provided by Microsoft
-
Case Studies
Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
Jun 2009
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a...
Provided by Microsoft
-
Case Studies
Ingersoll Rand Increases Business Agility With Microsoft Online Services
May 2009
Ingersoll-Rand Company Limited is a $13 billion global diversified industrial corporation. The company conducts manufacturing and assembly operations in 29 plants in the United States; 31 plants...
Provided by Microsoft
-
Case Studies
Windows Mobile Technology Integration Helps Improve Co-Op's Business Performance
Apr 2009
With retail locations in 23 states, Southern States Cooperative's business leaders saw the opportunity to replace paper-based processes and use mobile technology to make corporate information...
Provided by Microsoft
-
White Papers
Sales Performance Management: Maximize Profits with Comprehensive Sales Processes
Jun 2009
Discover why the key to a productive sales force is ensuring that sales people concentrate on acquiring, growing, and retaining profitable relationships with their account bases. SAP CRM empowers...
Provided by SAP
-
White Papers
How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
Oct 2010
The three main drivers of SaaS adoption—low initial cost of ownership, speed of deployment, and low internal IT resource profile—make SaaS solutions attractive at any time, but even more so in...
Provided by Oracle
-
White Papers
Differentiate Your Company with Complete CRM
Jan 2009
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take...
Provided by Oracle
-
White Papers
Increasing marketing campaign profitability with predictive analytics
Jun 2009
Discover how predictive analytics can help your company move from large, unfocused marketing campaigns with low response rates to smaller, targeted campaigns that help you increase revenues and...
Provided by SPSS
-
White Papers
The Top 10 Secrets to Using Data Mining to Succeed at CRM
Jun 2009
Companies that have successfully used data mining to boost their CRM efforts have a wealth of experience to share. This white paper provides 10 tips that your organization can benefit from if...
Provided by SPSS
-
Case Studies
dmg World Media Mobilises Sales Force With Verizon Business Private IP
Oct 2008
One of the world's largest conference and event organisers, dmg world media organises events that cater to 8,000 exhibitors and 500,000 consumers every year across Australia and New Zealand alone....
Provided by Verizon
-
Case Studies
Leading Beer Distributor Improves Driver Productivity With Windows Mobile-Based Solutions
Apr 2009
A leading wholesale distributor for several leading U.S. beer suppliers, Clare Rose serves over 5,000 businesses. The company began using handheld computing devices in 1981, and began...
Provided by Microsoft
-
White Papers
Talisma Launches Next Generation Sales Force Automation Solution by Moneycontrol.com
Jan 2009
Talisma Corporation Pvt. Ltd., a leading provider of Customer Relationship Management (CRM) solutions, announced that the availability of their next generation Sales Force Automation Solution that...
Provided by Talisma
-
Case Studies
Customer Effective - Partner Grows 1000 Percent Over Three Years with Focus on CRM Solutions
Mar 2009
Customer Effective delivers Customer Relationship Management (CRM) solutions based exclusively on Microsoft Dynamics CRM. The Microsoft Gold Certified Partner uses the product to help customers...
Provided by Microsoft
-
White Papers
Simplifying the Management of Tier 1 ERP Systems for Mid-Sized Companies
Jan 2009
When CEOs, CFOs and CIOs of mid-sized companies face the prospect of transitioning to a top-tier enterprise application system, one of the most problematic issues they must address is maintaining...
Provided by Oracle
-
White Papers
Automating the Acquisition Process with Enterprise Level CRM--Moving beyond tracking contacts and leads, tasks and activities
Oct 2007
In large companies, CRM has been great at helping you track contacts and leads, tasks and activities. But one of the most important yet challenging aspects of a complex sales, marketing and...
Provided by Inside CRM
-
White Papers
Choosing the Best Enterprise CRM for Complex Organizations
Dec 2008
"As many as 85% of companies that buy CRM software to automate sales efforts don't pick the right tools..." Gartner analyst Robert DeSisto Many large companies also underestimate how complex...
Provided by Inside CRM
-
Case Studies
Equifax do Brasil Implements Sales Force Tool and Increases Operational Gains
Feb 2009
Equifax wanted to implement a sales force tool that will maximize opportunities, increasing earnings and market share in Brazil and provide a product that can accommodate growth based on the...
Provided by Oracle
-
Webcasts
Selling in Tough Times
Jan 2009
When the economy slows, so do decisions to invest money in new products or services. More people get involved in the purchasing process, higher level signoffs are required and you're asked to cut...
Provided by Citrix Online
-
White Papers
Six Keys to DSD Success
Jun 2008
Direct Store Delivery (DSD) applications continue to evolve as highly efficient tools for distributors and wholesalers to manage sales and delivery processes. Driving more revenue is the ultimate...
Provided by HighJump Software
-
White Papers
SalesCenter
Sep 2008
With SalesCenter, powered by WebEx, users can meet instantly with prospects around the globe - and capture their attention with lively, interactive presentations and product demos. Bring...
Provided by InterCall
-
White Papers
Test Automation in Today's Telecom Environment Return on Investment (ROI) White Paper
Mar 2007
This white paper helps the reader identify the added value of test automation and calculate a Return On Investment (ROI) for test automation in their specific environment. In the context of this...
Provided by CallMation
-
Webcasts
Microsoft Dynamics Webcast: Choosing the Right Customer Relationship Management System
Feb 2009
Determining the right customer relationship management (CRM) solution out of those available today can be daunting. It is critical to find a solution that can meet your business needs while...
Provided by Microsoft
-
White Papers
CRM Built for Sales: Executive Guide to Choosing CRM that Meets Sales Needs
Oct 2008
The sales organization plays arguably the most important role in a company's CRM usage, but among all CRM user groups, sales is often the most challenging to win over. How can a company ensure...
Provided by Pivotal CRM (CDC Software)
-
White Papers
Seven Tips for Profiting from Lean Times with CRM
Jan 2009
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their...
Provided by Oracle
-
Whitepapers
Boosting Sales Performance During Tough Times: How salespeople are leveraging instant Web conferencing for success
Nov 2008
The severe economic downturn has placed a significant burden on the shoulders of salespeople, forcing them to face a difficult question: How to meet sales objectives when budgets are drying up...
Provided by Citrix Online
-
Webcasts
Relationships: How to Keep Your Best People and Best Customers
Oct 2008
Learn to recession-proof your small or midsize business by retaining your best sales talent and keeping existing clients from defecting to lower-priced competitors in this Webcast. Speakers...
Provided by SAP
-
Webcasts
Microsoft Dynamics Webcast: Episode One: Increase Sales Productivity by Creating a Connected and Collaborative Sales Force (Level 100)
Sep 2008
The attendee of this webcast will find out how to get the sales solution of the future today. The attendee will learn how to create a connected, collaborative sales team can help to increase close...
Provided by Microsoft
-
White Papers
Adopting Sales Force Automation Solution Tip Sheet
Sep 2007
Accurate sales forecasting & customer relationship management can make or break a business, yet many sales and marketing managers struggle to find the right customer relationship management Sales...
Provided by Inside CRM
-
White Papers
Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales
Aug 2008
A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to customers. This new trend in selling is called "Sales 2.0" mainly because many...
Provided by Oracle
-
White Papers
It's All About the Salesperson: Taking Advantage of Web 2.0
Aug 2008
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable applications that...
Provided by Oracle
-
Presentations
Microsoft Dynamics® CRM Online
Sep 2008
Give us three minutes. See how fast you can get your people using CRM. Will you look back on this moment as the turning point? The moment when you took your customer relationship management to...
Provided by Microsoft
-
Case Studies
DSC Consulting Improves Visibility Into Customer Data and Boosts New Contract Business by 25%
Jun 2008
DSC Consulting wanted to improve visibility into sales and customer data and enhance ability to cross and up-sell by consolidating multiple sales databases into one master record. The challenge...
Provided by Oracle
-
Case Studies
Bacup Shoe Leverages Integrated Technology Platform to Build Innovative, Demand-Driven Business
Jul 2008
Bacup Shoe wanted to streamline and automate sales and purchase-order processing and integrate processes with the company's back-office financial management system as well as gain the flexibility...
Provided by Oracle
-
Resource Center
Resource Pack: Taking Another Look at CRM
Jul 2008
If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. This collection of white...
Provided by TechRepublic
-
Case Studies
NBA Basketball Team Scores With Sales Force Automation Tool
Apr 2008
The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports, concerts, and family events to...
Provided by Microsoft
-
Case Studies
Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
Apr 2008
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created a unique challenge: collaboration...
Provided by Microsoft
-
Case Studies
ProCurve Networking by HP Connects Sales Teams for Greater Efficiency
May 2008
ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the market growth rate in revenue....
Provided by Microsoft
-
Whitepapers
Top 10 Features Small and Medium Businesses Need in a CRM Solution
Jan 2013
All sized organizations now recognize the value of using a CRM solution to manage interactions with customers, clients and sales prospects. This whitepaper helps small and medium sized businesses...
Provided by Salesforce.com
-
eBooks
Drive Sales in Real Time with SAP HANA
Dec 2012
Knowing exactly what is happening in your business at any moment and being able to respond quickly to changing sales conditions is critical for the success of every company. Your objectives are...
Provided by SAP
-
Whitepapers
8 Key Plays for Sales Success
Jan 2013
In today’s fast-paced world of mobile applications and globe-spanning social networks, your sales application should work the way you do - always connected, always responsive, always evolving....
Provided by Salesforce.com
-
Whitepapers
The Social Sales Revolution - 7 steps to get ahead
Jan 2013
A new age of the social customer has arrived, marked by an ever-expanding stream of blog posts, status alerts, tweets, and “likes.” Social networking users have surpassed email users, and 22...
Provided by Salesforce.com
-
Whitepapers
Automating Incentive Compensation for Increased Productivity and Immediate Cost Reduction
Mar 2013
IBM has successfully helped many organizations drive sales productivity and revenue by streamlining sales administration typically managed through manual, error-prone spreadsheets.
Provided by IBM
-
Whitepapers
7 Steps to the Social Sales Revolution
Nov 2011
A new age of the social customer has arrived. Sales reps who adopt social technologies say they enjoy greater reach, higher productivity, more meaningful relationships, and inevitably, they sell...
Provided by Salesforce.com
-
Podcasts
Salesforce Platform Keynote
Sep 2012
Salesforce.com COO George Hu opens the Platform Keynote at Dreamforce '12
Provided by Salesforce.com
-
Podcasts
Salesforce Platform: Understand Force.com in 60 Minutes or Less
Oct 2012
What is Force.com? How does it work? Where do I get started? If you're new to Salesforce, join this jumpstart session to discover how you can enable innovation for your organization by building...
Provided by Salesforce.com
-
Podcasts
Building Java Apps on Heroku and Force.com
Oct 2012
In this session you will learn how to build Social Enterprise applications using Salesforce, Heroku, and Java. Through live coding and demonstrations you will learn how to instantly deploy and...
Provided by Salesforce.com
-
Whitepapers
Closing the Deal: the Oracle Fusion CRM User Experience
Sep 2011
A CRM application will not be embraced unless its user experience results in increased sales.In developing Oracle Fusion CRM, the Oracle Fusion User Experience team conducted usability studies...
Provided by Oracle
-
Whitepapers
Gamification: Using Virtual Awards and Recognition to Motivate your Sales Team
Dec 2012
Find out about gamification, the ground-breaking method to motivate your sales team by playing on what drives them - competition and recognition! Strategies leveraged from the world of video...
Provided by ConnectWise 2013
-
White Papers
CRM Your Salespeople Will Love
Aug 2007
CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in at all management levels are crucial to...
Provided by Oracle
-
White Papers
Choosing the Best CRM for Your Organization:
Aug 2007
CRM buyers have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. They can opt for an on-premise packaged software...
Provided by Oracle
-
White Papers
Document Process Automation for customer orders: A new performance perspective
Nov 2007
Recent research by IDC, a premier information technology research provider, has found that companies who have implemented Document Process Automation (DPA) solutions like Esker DeliveryWare report...
Provided by Esker
-
White Papers
Call-Center Buyer's Guide
Dec 2007
Use this Buyer's Guide to select the call-center solution that's a perfect fit for your business. Implementing the right call-center solution is a key factor in keeping your customers happy, as...
Provided by VoIP-News
-
White Papers
Responding quickly to changing markets: Anticipate, Adapt, Excel
Dec 2007
Market change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses and midsize companies have...
Provided by SAP
-
White Papers
Still Struggling to Reduce Call Center Costs Without Losing Customers? The Right Technologies Lead the Way Out of the Call Center Dilemma
Sep 2007
While setting their customer service strategy, some organizations have focused solely on cost reduction through outsourcing and basic automation. In the process, though, many have discovered that...
Provided by SAP
-
Case Studies
Financial Services Company Gains Improved Sales Performance With Easy-to-Use Solution
Jan 2008
Security Benefit is a growing financial services company with more than 790 employees. Headquartered in Topeka, Kansas, the company's outside sales team operates from remote locations nationwide....
Provided by Microsoft
-
White Papers
Sales 2.0 - Leveraging Web 2.0 to Sell
Jan 2008
The Internet is the ultimate disruptive technology. Like telephony, radio, television, and even the printing press, the Internet is dramatically changing nearly every aspect of daily life, both...
Provided by Genius.com
-
Webcasts
Web Seminar Series: Quote to Contract Automation for Salesforce
Dec 2007
Today, manually creating quotes and contracts inside your Salesforce.com system can slow down your sales cycle if you rely on nothing more than copying and pasting contact information, pricing,...
Provided by EchoSign
-
Webcasts
Unify a Mobile Workforce
Dec 2007
Many businesses find their employees are going mobile. Preparation is important for a successful mobile work program. This webcast shows how to connect people to people, respond to customers...
Provided by Cisco Systems
-
Case Studies
Teachers Association Turns to Centralized Data Repository to Improve Member Service
Apr 2008
The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions, representation in the political arena,...
Provided by Microsoft Tips
-
Case Studies
Beckman Coulter Empowers Sales Force While Maintaining Control of Sensitive Information
Mar 2008
Beckman Coulter, Inc., a leading manufacturer of biomedical testing instrument systems, tests, and supplies, is in the business of simplifying and automating laboratory processes. Beckman Coulter...
Provided by Oracle
-
Case Studies
Radius Solutions Case Study: Print-O-Tape
Aug 2007
In addition to printing labels, Print-O-Tape also makes their own label stock, and it is this attribute that distinguishes Print-O-Tape from the competition. Earlier, everything was on paper and...
Provided by Radius Solutions
-
White Papers
Sales Force Automation Comparison Guide
May 2008
Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and marketing to continue to sell...
Provided by Inside CRM
-
White Papers
On-Premise CRM Comparison Guide
May 2008
If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Find out how different...
Provided by Inside CRM
-
Webcasts
Microsoft Dynamics Webcast: Developing a High Performance Sales Team With Microsoft Dynamics CRM 4.0
Jan 2008
Organizations like yours have been continually challenged to grow revenues, achieve higher quotas, and increase customer loyalty to stay competitive. Now businesses across the United States are...
Provided by Microsoft Tips
-
Webcasts
TechNet Webcast: Windows Mobile Series: Providing Mobile Access to Corporate Data and Applications (Level 200)
Apr 2008
The presenter of this webcast provides an in-depth session on how Windows Mobile and Microsoft System Center Mobile Device Manager extend key business applications, like Customer Relationship...
Provided by Microsoft Tips
-
White Papers
The Red Report: Unified Communications and Networking
Oct 2011
When Employees are out of the office, they've got to stay in the loop. We get it. And we've helped thousands of businesses keep in touch anytime, anywhere with Unified Communications. Unified...
Provided by CDW
-
Case Studies
Nestle Malaysia Enhances Customer Service and Sales Performance With Motorola and NewsPage Mobility Solution
Jan 2008
Nestle sells an extensive range of grocery products through its own sales force, and distributors' sales forces. In their daily visit to the customers, the sales teams are expected to perform a...
Provided by Motorola
-
Case Studies
Microsoft Dynamics CRM Online - The Norris Group Case Study
Apr 2008
At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming restrictions and an unstable...
Provided by Microsoft
-
Case Studies
Microsoft Dynamics CRM Online - The Linc Group Case Study
Apr 2008
The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, building a book of clients...
Provided by Microsoft
-
Case Studies
Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study
May 2008
ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the market growth rate in revenue....
Provided by Microsoft
-
Case Studies
The Power of Productivity Microsoft Dynamics® CRM Customer Showcase
Jan 2011
Microsoft Dynamics® CRM 2011 is an easy-to-use sales force automation and relationship-management system that improves the productivity of sales, service, and marketing professionals. It also...
Provided by Microsoft Dynamics
-
Case Studies
Amazing Global Improves Operational Efficiency and Business Performance With CRM Solution
May 2008
Atlantic Technologies wanted to create a single, global, shared system for pipeline and forecast management - available over the Web in Software-as-a-Service (SaaS) mode and reduce forecast...
Provided by Oracle
-
Case Studies
Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
Jun 2008
Jones Lang LaSalle, a real estate management services company, has 160 offices and 28,000 employees in 50-plus countries. The firm's staffers used eight different tools ranging from spreadsheets...
Provided by Microsoft
-
Case Studies
ProCurve Networking by HP Connects Sales Teams for Greater Efficiency
May 2008
ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the market growth rate in revenue....
Provided by Microsoft
-
Case Studies
Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
Apr 2008
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created a unique challenge: collaboration...
Provided by Microsoft
-
Case Studies
NBA Basketball Team Scores With Sales Force Automation Tool
Apr 2008
The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports, concerts, and family events to...
Provided by Microsoft
-
Resource Center
Resource Pack: Taking Another Look at CRM
Jul 2008
If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. This collection of white...
Provided by TechRepublic
