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sales force automation
(195 results)-
Simplified Management in the Real World with VMware vCenter Operations
With so much of your network becoming virtual, it can be difficult to visualize and manage things. Check out this webcast to learn more about simplified management in a virtualized world.
Sponsored by VMware Date: Thu, 15 Sep 2011 00:00:00 -0700
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White Papers
The Red Report: Unified Communications and Networking
Oct 2011
When Employees are out of the office, they've got to stay in the loop. We get it. And we've helped thousands of businesses keep in touch anytime, anywhere with Unified Communications. Unified...
Provided by CDW
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Webcasts
Increasing Sales Productivity
Dec 2009
In sales, lost time equals lost money. Steve Diamond, senior director of product marketing at Oracle, describes how an easy-to-use on-demand CRM solution can improve productivity at every stage of...
Provided by Oracle
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White Papers
Gartner's Magic Quadrant for Product Information Management
Dec 2005
This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving...
Provided by IBM
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White Papers
The Art of Social Sales
Jan 2010
Most of the time, we don't think of sales as "social." In fact, never is probably more accurate. But when it comes to dealing with the new customer—a social customer—the contemporary sales...
Provided by Oracle
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White Papers
How to Design and Deliver Effective Virtual Sales Presentations
Oct 2010
This What Works! eBook explores best practices for effectively engaging prospects in a virtual environment to shorten the sales cycle, beat the competition and close more business.
Provided by Citrix Online
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White Papers
Advancing Enterprise Mobility to Improve Sales and Service
Apr 2011
Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes - and transform processes across the enterprise. Business software vendors...
Provided by SAP
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White Papers
Differentiate Your Company with Complete CRM
Jan 2009
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take...
Provided by Oracle
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White Papers
Customer-Centric CRM: Fully Optimizing CRM
Sep 2004
Customers, after all, are your most important assets. Discover how to rethink your CRM processes from the outside in, and evolve your current CRM projects around a customer centric strategy. This...
Provided by RightNow Technologies
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White Papers
Leveraging the Power of Social CRM
Aug 2009
How can you harness the total power of social media with return-on-investment (ROI) metrics that satisfy your CEO? Download this free white paper and find out how to "Drive Sales Effectiveness...
Provided by Oracle
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White Papers
5 Ways To Put Your CRM Data To Work For You And Your Customers
Aug 2011
How to phone-enable your CRM system to fully maximize the telephone as a sales, marketing, service and support channel. This paper explores the various ways that today's organizations are...
Provided by ANGEL
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White Papers
Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales
Aug 2008
A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to customers. This new trend in selling is called "Sales 2.0" mainly because many...
Provided by Oracle
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Case Studies
The Power of Productivity Microsoft Dynamics® CRM Customer Showcase
Jan 2011
Microsoft Dynamics® CRM 2011 is an easy-to-use sales force automation and relationship-management system that improves the productivity of sales, service, and marketing professionals. It also...
Provided by Microsoft Dynamics
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White Papers
Why Field Sales and Telesales Are Becoming Virtual Sales
Oct 2010
This CSO Insights white paper explores how telesales and field-based sales teams can strategically use online meetings to engage prospects, increase performance and reduce costs.
Provided by Citrix Online
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White Papers
Sales 2.0 - Leveraging Web 2.0 to Sell
Jan 2008
The Internet is the ultimate disruptive technology. Like telephony, radio, television, and even the printing press, the Internet is dramatically changing nearly every aspect of daily life, both...
Provided by Genius.com
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Presentations
Microsoft Dynamics® CRM Online
Sep 2008
Give us three minutes. See how fast you can get your people using CRM. Will you look back on this moment as the turning point? The moment when you took your customer relationship management to...
Provided by Microsoft
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White Papers
Making Sales Force Automation Work ...A Step-by-Step Approach
Sep 2007
The successful implementation of a Sales Force Automation process is a project requiring much more than just the right software packages suite. Since Sales Force Automation or SFA serves various...
Provided by KappaWest
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White Papers
Aligning Sales Territories to Enhance Sales Productivity - CMO
Sep 2010
Find out how companies are rethinking territory alignment - especially in a tough economy, when there are great variations in sales volume, product-line adjustments, and company mergers. Software...
Provided by SAP
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White Papers
How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
Oct 2010
The three main drivers of SaaS adoption—low initial cost of ownership, speed of deployment, and low internal IT resource profile—make SaaS solutions attractive at any time, but even more so in...
Provided by Oracle
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White Papers
Drive Sales Effectiveness with Enterprise-ready Web 2.0 Solutions
Aug 2009
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable applications that...
Provided by Oracle
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White Papers
Relationship Banking With CRM Solutions
Jul 2005
CRM software applications will help the financial service companies get smarter about in how they become involved with the client relationships. By integrating sales, marketing and services...
Provided by Salesboom.com
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Case Studies
T-Mobile: Motivating Sales Partners and Staff with the SAP Incentive and Commission Management Application
Feb 2005
Companies that are looking for innovative ways to motivate their sales teams are finding help in powerful commission management systems. One such system is the SAP Incentive and Commission...
Provided by SAP
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Case Studies
Motivating Sales Partners and Staff With SAP Incentive and Commission Management
Sep 2007
German market leader T-Mobile wanted to strengthen its position in the ever-changing mobile communications industry. By replacing its aging legacy system with SAP Incentive and Commission...
Provided by SAP
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White Papers
Call-Center Comparison Guide
Jan 2008
Compare these VoIP call-center vendors to find the best one for your business. So, you know that a VoIP call-center enhances customer service and, in return, helps attract and retain customers....
Provided by VoIP-News
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White Papers
Sales Performance Management: Maximize Profits with Comprehensive Sales Processes
Jun 2009
Discover why the key to a productive sales force is ensuring that sales people concentrate on acquiring, growing, and retaining profitable relationships with their account bases. SAP CRM empowers...
Provided by SAP
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Downloads
Social CRM: The Real Way to Serve Customers
Jul 2009
Download this eBook to understand why more and more organisations are turning to Customer Relationship Management (CRM) solutions to drive revenue growth, productivity and customer satisfaction...
Provided by Oracle
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Case Studies
Windows Mobile Technology Integration Helps Improve Co-Op's Business Performance
Apr 2009
With retail locations in 23 states, Southern States Cooperative's business leaders saw the opportunity to replace paper-based processes and use mobile technology to make corporate information...
Provided by Microsoft
-
Case Studies
Ingersoll Rand Increases Business Agility With Microsoft Online Services
May 2009
Ingersoll-Rand Company Limited is a $13 billion global diversified industrial corporation. The company conducts manufacturing and assembly operations in 29 plants in the United States; 31 plants...
Provided by Microsoft
-
Case Studies
Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
Jun 2009
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a...
Provided by Microsoft
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Webcasts
Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
Mar 2008
Microsoft Dynamics® CRM is one of the fastest growing CRM products in the market. In addition to the functionality you would expect from a world-class CRM solution, Microsoft Dynamics CRM also...
Provided by Microsoft
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Webcasts
Microsoft Dynamics Webcast: Increase Sales Productivity by Creating a Connected and Collaborative Sales Force (Level 100)
Sep 2008
Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you: Increase close rates by simplifying...
Provided by Microsoft
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White Papers
Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
Jul 2008
Service Repair Solutions provides technology solutions that help automotive technicians increase the efficiency and accuracy of their work. For two years, Service Repair Solutions used NetSuite...
Provided by Microsoft
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White Papers
Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
Oct 2008
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with...
Provided by Microsoft
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White Papers
Raymond James Financial to Provide CRM Solution, Distribute Best-Practices Workflow
Aug 2009
Raymond James Financial employs over 3,000 financial advisors, 75 percent of whom are independent contractors. To attract and keep well-to-do clients, these advisors must apply sophisticated...
Provided by Microsoft
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Case Studies
Dental Imaging Company Speeds Time to Market with Hosted Microsoft Solution
Sep 2008
ORBIT Imaging, Inc. provides advanced digital imaging services of the teeth, face and jaws to physicians, dentists, and dental specialists. The startup company needed to minimize their initial IT...
Provided by Microsoft
-
White Papers
Microsoft Dynamics CRM - High 5 Sportswear Case Study
May 2008
High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make decisions without having the right customer...
Provided by Microsoft
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Case Studies
Corda Technologies Case Study: Monster Technologies
Aug 2009
Monster Technologies, a division of Monster Worldwide. Inc., provides technical service and support for the Monster brand. Monster Worldwide offers online employment services and solutions through...
Provided by Powell Media
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Webcasts
Internet Lead Capture: CRM Product Demo
Sep 2009
This demo discusses how to best use the integrated web-to-lead capabilities of Microsoft Dynamics CRM.
Provided by Microsoft
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Webcasts
New Frontiers for CRM Data
Sep 2009
For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know that you can leverage CRM...
Provided by Microsoft
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White Papers
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
Sep 2009
An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding a CRM solution that meets...
Provided by Microsoft
-
White Papers
Selling Smarter in 2009 and Beyond with Remote Selling
Oct 2009
Discover how to increase sales efficiency and productivity with fewer resources. This new IDC executive brief explores the use of Web conferencing to...
Provided by Citrix Online
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White Papers
Oracle Optimized Solution for Siebel CRM
Mar 2012
To safely and securely consolidate Siebel CRM application tiers, SPARC T-Series servers offer a choice of built-in, no-cost virtualization technologies: Oracle Solaris Containers and Oracle VM...
Provided by Oracle
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White Papers
Sales Analytics
Mar 2012
Oracle Sales Analytics provides hundreds of key performance indicators and more than 130 reports in five customizable dashboards. These analytics solutions dramatically improve the effectiveness...
Provided by Oracle
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Case Studies
Intelsat: Riverbed Steelhead Products Accelerate a Global Sales Force for Satellite Services Provider
Jun 2009
Intelsat is the leading provider of Fixed Satellite Services (FSS) worldwide. Intelsat needed to provide its global workforce with LAN-like application access so that they could enhance customer...
Provided by Riverbed Technology
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Case Studies
The Power of Productivity Microsoft Dynamics® CRM Customer Showcase
Jan 2011
Microsoft Dynamics® CRM 2011 is an easy-to-use sales force automation and relationship-management system that improves the productivity of sales, service, and marketing professionals. It also...
Provided by Microsoft Dynamics
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White Papers
The Red Report: Unified Communications and Networking
Oct 2011
When Employees are out of the office, they've got to stay in the loop. We get it. And we've helped thousands of businesses keep in touch anytime, anywhere with Unified Communications. Unified...
Provided by CDW
-
White Papers
5 Ways To Put Your CRM Data To Work For You And Your Customers
Aug 2011
How to phone-enable your CRM system to fully maximize the telephone as a sales, marketing, service and support channel. This paper explores the various ways that today's organizations are...
Provided by ANGEL
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White Papers
The Social Contract
Jul 2011
Customers, Companies, Communities, Conversations in the Age of the Collaborative Relationship
Provided by SAP
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White Papers
Nine Easy Steps for Quick Customer Experience Tune Up
Jul 2011
Customer experience (CE) is the new imperative. However, among the top concerns companies have regarding CE are cost and delayed return on investment. The good news is that there are short-term...
Provided by SAP
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White Papers
Sales and Operations Planning: Turn Planning into a Strategic Process That Drives Success
Jul 2011
Learn how the SAP BusinessObjects Sales and Operations Planning analytic application helps you establish a single plan to drive business operations. You can use the sofware to consolidate data,...
Provided by SAP
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White Papers
SAP CRM Rapid-Deployment Solution
Jul 2011
Learn how SAP brings together software and services in a new offering that gives you essential functionality for customer relationship management quickly and affordably, reduces risk, and puts you...
Provided by SAP
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White Papers
Transformed Telcos Can Build Businesses as Other Enterprises Face Transformation
Jul 2011
Telecoms operators often don't realize how admired they are in other industries for how well they have transformed their sector. They have huge potential selling those services to enterprises that...
Provided by SAP
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White Papers
The Ultimate Guide to Email Prospecting
Jan 2011
This new eBook by Jill Konrath, sales strategist and author, explores how to craft an email message that grabs the attention of prospects and compels them to continue the conversation.
Provided by Citrix Online
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White Papers
7 Hot Email Prospecting Tips
Jan 2011
This one-pager by Jill Konrath, sales strategist and author, outlines seven essential guidelines that will increase your email prospecting success.
Provided by Citrix Online
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White Papers
Leveraging the Power of Social CRM
Aug 2009
How can you harness the total power of social media with return-on-investment (ROI) metrics that satisfy your CEO? Download this free white paper and find out how to "Drive Sales Effectiveness...
Provided by Oracle
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White Papers
Make CRM Work the Way Salespeople Do
Sep 2010
Learn how Oracle Social CRM applications leverage Web 2.0 technologies to help salespeople identify qualified leads, develop effective sales campaigns and presentations, and collaborate with...
Provided by Oracle
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White Papers
Mercury Medical a healthcare manufacturer improves reporting and analysis with IBM Cognos Express
May 2011
Read how Mercury's users can now create the most critical reports that they were previously relying on a Legacy Reporting Platform to produce. These include sales commissions, weekly sales, a...
Provided by IBM
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White Papers
Using Advanced Analytics to Gain Insights into your Revenue Stream
Apr 2011
Learn how leveraging a defined, repeatable sales process enables both sales and marketing organizations to drive consistent, and therefore more predictable, behavior and results. If your...
Provided by SAP
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White Papers
On the Move: How to provide great productivity solutions for the mobile sales team
Apr 2011
A mobile worker's particular need is mobile CRM - and the goal in a sales context is to deliver all the info and tools on-the-go reps need to manage leads and opportunities. Read in this Selling...
Provided by SAP
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White Papers
Mastering SAP CRM Sales: Turning Insights into Action
Apr 2011
Using SAP Knowledge Acceleration software, version for the SAP Customer Relationship Management (SAP CRM) Sales solution, sales professionals gain the comprehensive skills and in-depth knowledge...
Provided by SAP
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White Papers
Advancing Enterprise Mobility to Improve Sales and Service
Apr 2011
Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes - and transform processes across the enterprise. Business software vendors...
Provided by SAP
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White Papers
eSignature Solutions for Sales 2011: Buyer's Guide
Mar 2011
Every year, businesses spend hard earned profits on technology to speed up the sales process. There are applications to generate more leads, to rate and route leads to salespeople, and to manage...
Provided by EchoSign
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White Papers
Is Your CRM Solution Keeping Up with the Times?
Jan 2011
Many companies have significant existing investments in on-premises CRM software. Unfortunately, the robust CRM applications of just a few years ago lack the key capabilities businesses now need...
Provided by Oracle
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White Papers
Electronic Signatures: A Strategic Way to Shrink the Sales Cycle and Improve Operational Efficiency
Jan 2011
Early in 2010 Aberdeen Research surveyed 472 organizations to learn about their ability to shorten the sales cycle and improve operational efficiency. The study aimed to identify best practices...
Provided by EchoSign
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Case Studies
National Rollout Applications for Hindustan Unilever Limited
May 2010
Hindustan Unilever Limited (HUL) is India's largest fast moving consumer goods company, with leadership in Home & Personal Care Products and Foods & Beverages. To meet the growing information...
Provided by CMC
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Webcasts
Microsoft CRM Smartphone Solutions Fill in the Missing Links in Your Sales Force
Aug 2009
Through this webcast one will learn how to improve forecast accuracy, account and opportunity documentation, and ensure field sales professionals are better informed and prepared for sales...
Provided by ePartners
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White Papers
BPM Case Study: Optimizing Compensation; WebSphere Lombardi Edition reduced cycle time from 30 to 7 days
Dec 2010
With over 12,000 sales people in North America alone, this life sciences corporation has one of the largest sales forces in the world.Their compensation plans involve sophisticated, constantly...
Provided by IBM
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White Papers
Adoption of Pharmaceutical Sales Force Automation Systems: An Exploratory Study
Sep 2006
The pharmaceutical industry in the United States spends about $15 billion per year advertising its products to the medical profession. Pharmaceutical detailing, which is using sales...
Provided by Idea Group
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White Papers
Webcast: Drive Increased Sales Productivity
Dec 2009
Driving increased sales productivity is all about accelerating growth in a competitive environment, increasing sales capacity and coverage, improving sales execution skills, and transforming the...
Provided by Oracle
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White Papers
Drive Sales Effectiveness with Enterprise-ready Web 2.0 Solutions
Aug 2009
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable applications that...
Provided by Oracle
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White Papers
Connect and Empower Mobile Salespeople
Mar 2009
Welcome to CRM in the era of mobility. This evolution stands finally to extend the value of CRM from the management suite down to the field salespeople to whom it was previously an annoyance....
Provided by Oracle
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White Papers
SAP Customers Support Sales Effective Processes
Oct 2010
In a number of recent Aberdeen research studies focused on sales effectiveness, the importance of providing both sales and corporate leaders with real-time customizable intelligence about their...
Provided by SAP
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White Papers
Managing Sales in a Virtual World
Oct 2010
Sales performance is on a disconcerting downward trend. That's why sales managers are looking for new strategies to optimize management, effectively support sales teams and get performance back on...
Provided by Citrix Online
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White Papers
How to Design and Deliver Effective Virtual Sales Presentations
Oct 2010
This What Works! eBook explores best practices for effectively engaging prospects in a virtual environment to shorten the sales cycle, beat the competition and close more business.
Provided by Citrix Online
-
White Papers
Why Field Sales and Telesales Are Becoming Virtual Sales
Oct 2010
This CSO Insights white paper explores how telesales and field-based sales teams can strategically use online meetings to engage prospects, increase performance and reduce costs.
Provided by Citrix Online
-
White Papers
Multi-channel Marketing
Sep 2010
Online marketing needs to be coordinated and consistent with marketing communication and business objectives. To compete in today's marketplace, marketing professionals need a solution that allows...
Provided by Tridion B.V.
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White Papers
How to Engage Your Prospects with Webinars
Sep 2010
Learn how to captivate your prospects in a Web 2.0 world and ultimately compel them to buy. This Best Practices Brief shows you how to engage your prospects with Webinars in 3 simple steps with...
Provided by Citrix Online
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White Papers
From Sales Force 'Accounting' to Sales Performance Automation
Mar 2010
The majority of companies today are struggling to convert leads into meetings and ultimately sales. About half of all firms find that they are unable to turn more than 50% of their leads into...
Provided by Huthwaite
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White Papers
Introducing 'true SFA Mobility': A Force Multiplier for Sales Productivity and Enterprise Efficiency
Oct 2008
Until today, mobile Sales Force Automation (SFA) solutions were more portable than mobile, focused on providing basic access to the tools required to do business in the field - a cell phone for...
Provided by Motorola
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White Papers
Best Practices of the Best-Run Sales Organizations - CMO
Sep 2010
Learn from today's sales leaders who have benefited from building a sales strategy based on a position of deep customer knowledge. Maintaining a robust customer database in a CRM tool not only...
Provided by SAP
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White Papers
Eclipse Aviation - CRM Business Transformation Study
Sep 2010
Learn how Eclipse Aviation was able to increase its sales productivity and customer service levels by using the newest release of the SAP Customer Relationship Management application and a...
Provided by SAP
-
White Papers
Drive Sales Effectiveness with Enterprise-ready Web 2.0 Solutions
Aug 2009
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable applications that...
Provided by Oracle
-
White Papers
BPM Case Study: Optimizing Compensation; WebSphere Lombardi Edition reduced cycle time from 30 to 7 days
Dec 2010
With over 12,000 sales people in North America alone, this life sciences corporation has one of the largest sales forces in the world.Their compensation plans involve sophisticated, constantly...
Provided by IBM
-
White Papers
Gartner's Magic Quadrant for Product Information Management
Dec 2005
This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving...
Provided by IBM
-
White Papers
5 Ways To Put Your CRM Data To Work For You And Your Customers
Aug 2011
How to phone-enable your CRM system to fully maximize the telephone as a sales, marketing, service and support channel. This paper explores the various ways that today's organizations are...
Provided by ANGEL
-
White Papers
Sales force automation: Technology for the traveling salesman
Jun 2004
When your sales staff is on the road, you want them to have access to all the information that's waiting for them back at the office. With sales force automation solutions from IBM, that's exactly...
Provided by IBM
-
White Papers
Differentiate Your Company with Complete CRM
Jan 2009
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take...
Provided by Oracle
-
White Papers
How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
Oct 2010
The three main drivers of SaaS adoption—low initial cost of ownership, speed of deployment, and low internal IT resource profile—make SaaS solutions attractive at any time, but even more so in...
Provided by Oracle
-
White Papers
Sales Performance Management: Maximize Profits with Comprehensive Sales Processes
Jun 2009
Discover why the key to a productive sales force is ensuring that sales people concentrate on acquiring, growing, and retaining profitable relationships with their account bases. SAP CRM empowers...
Provided by SAP
-
Downloads
Social CRM: The Real Way to Serve Customers
Jul 2009
Download this eBook to understand why more and more organisations are turning to Customer Relationship Management (CRM) solutions to drive revenue growth, productivity and customer satisfaction...
Provided by Oracle
-
Case Studies
Windows Mobile Technology Integration Helps Improve Co-Op's Business Performance
Apr 2009
With retail locations in 23 states, Southern States Cooperative's business leaders saw the opportunity to replace paper-based processes and use mobile technology to make corporate information...
Provided by Microsoft
-
Case Studies
Ingersoll Rand Increases Business Agility With Microsoft Online Services
May 2009
Ingersoll-Rand Company Limited is a $13 billion global diversified industrial corporation. The company conducts manufacturing and assembly operations in 29 plants in the United States; 31 plants...
Provided by Microsoft
-
Case Studies
Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
Jun 2009
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a...
Provided by Microsoft
-
Webcasts
Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
Mar 2008
Microsoft Dynamics® CRM is one of the fastest growing CRM products in the market. In addition to the functionality you would expect from a world-class CRM solution, Microsoft Dynamics CRM also...
Provided by Microsoft
-
Webcasts
Microsoft Dynamics Webcast: Increase Sales Productivity by Creating a Connected and Collaborative Sales Force (Level 100)
Sep 2008
Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you: Increase close rates by simplifying...
Provided by Microsoft
-
White Papers
Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
Jul 2008
Service Repair Solutions provides technology solutions that help automotive technicians increase the efficiency and accuracy of their work. For two years, Service Repair Solutions used NetSuite...
Provided by Microsoft
-
White Papers
Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
Oct 2008
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with...
Provided by Microsoft
-
White Papers
Raymond James Financial to Provide CRM Solution, Distribute Best-Practices Workflow
Aug 2009
Raymond James Financial employs over 3,000 financial advisors, 75 percent of whom are independent contractors. To attract and keep well-to-do clients, these advisors must apply sophisticated...
Provided by Microsoft
-
Case Studies
Dental Imaging Company Speeds Time to Market with Hosted Microsoft Solution
Sep 2008
ORBIT Imaging, Inc. provides advanced digital imaging services of the teeth, face and jaws to physicians, dentists, and dental specialists. The startup company needed to minimize their initial IT...
Provided by Microsoft
-
White Papers
Microsoft Dynamics CRM - High 5 Sportswear Case Study
May 2008
High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make decisions without having the right customer...
Provided by Microsoft
-
Case Studies
Corda Technologies Case Study: Monster Technologies
Aug 2009
Monster Technologies, a division of Monster Worldwide. Inc., provides technical service and support for the Monster brand. Monster Worldwide offers online employment services and solutions through...
Provided by Powell Media
-
Webcasts
Internet Lead Capture: CRM Product Demo
Sep 2009
This demo discusses how to best use the integrated web-to-lead capabilities of Microsoft Dynamics CRM.
Provided by Microsoft
-
Webcasts
New Frontiers for CRM Data
Sep 2009
For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know that you can leverage CRM...
Provided by Microsoft
-
White Papers
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
Sep 2009
An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding a CRM solution that meets...
Provided by Microsoft
-
White Papers
Selling Smarter in 2009 and Beyond with Remote Selling
Oct 2009
Discover how to increase sales efficiency and productivity with fewer resources. This new IDC executive brief explores the use of Web conferencing to...
Provided by Citrix Online
-
Resource Center
5 Essential Strategies for Making the Right First Impression
Oct 2009
It's no easy task securing the full attention of decision makers, even for just a few minutes. This new eBook identifies 5 essential strategies for creating highly effective initial meetings that...
Provided by Citrix Online
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White Papers
Optimizing Sales Messaging: The Impact of What You Say on Sales Performace
Oct 2009
Is what you say as important as what you sell? Download the CSO Insights research report to view the results of their recent survey and find out how creating the right sales messages can...
Provided by Citrix Online
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White Papers
Challenging the economic downturn
Nov 2009
HOW CAN BUSINESSES MAXIMISE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TO CONTAIN COSTS AND IMPROVE SERVICES? This Vodafone white paper looks at how careful investment in CRM can underpin a strategy...
Provided by Vodafone
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White Papers
Best Practices of the Best-Run Sales Organizations
Sales Opportunity BlueprintingMar 2009
Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they...
Provided by SAP
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Webcasts
Increasing Sales Productivity
Dec 2009
In sales, lost time equals lost money. Steve Diamond, senior director of product marketing at Oracle, describes how an easy-to-use on-demand CRM solution can improve productivity at every stage of...
Provided by Oracle
-
Presentations
Microsoft Dynamics® CRM Online Customer Montage
Jan 2010
In this 3 minute video, two Microsoft Dynamics® CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is...
Provided by Microsoft
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White Papers
CRM as an enabler to building a customer-centric enterprise
Jan 2010
Discover the process support issues to watch out for when creating customer-centric enterprise strategies. Examine the consequences of IT and CRM purchase decisions and learn how to adapt your CRM...
Provided by SAP
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White Papers
Customer-Centric CRM: Fully Optimizing CRM
Sep 2004
Customers, after all, are your most important assets. Discover how to rethink your CRM processes from the outside in, and evolve your current CRM projects around a customer centric strategy. This...
Provided by RightNow Technologies
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Case Studies
Today's CRM helps SMBs speed sales cycle
Jan 2008
Current innovations in customer relationship management are making it possible to close deals faster. This technology is more accessible to midsize businesses than ever before. Discover how...
Provided by IBM
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White Papers
Tap Into Social Media to Drive Enterprise Sales Results
Feb 2010
As the old saying goes, it's not what you know but whom you know. This continues to be true, particularly in today's business landscape. With the convergence of social media and enterprise...
Provided by InsideView
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White Papers
The Impact of Sales 2.0 On Sales & Marketing Effectiveness
Feb 2010
In the fall of 2009, the Bridge Group, Inc. conducted a survey on the impact of Sales 2.0 tools within organizations including the positive impact technology can have on the buying and selling...
Provided by InsideView
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White Papers
Need Warm Leads in Cold Weather? In The World of Sales 2.0. Warm Leads Await.
Feb 2010
In today's economy, the days of true cold calling are less and less frequent. Now, more than ever, sales organizations need to leverage the wealth of information and interactive possibilities in...
Provided by InsideView
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White Papers
The Art of Social Sales
Jan 2010
Most of the time, we don't think of sales as "social." In fact, never is probably more accurate. But when it comes to dealing with the new customer—a social customer—the contemporary sales...
Provided by Oracle
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White Papers
Sales Intelligence
Jan 2009
Examines the benefits of incorporating sales intelligence into the early portion of the sales cycle. Example: VITAS has been using IBM Cognos TM1 for over 10 years for everything from complex...
Provided by IBM
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White Papers
Metrics based sales productivity - Delivering dividends for forward thinking sales organizations
Mar 2010
Designed for the sales executive, this series of Sirius Decisions research briefs focuses on the advent of metrics-based sales productivity. New approaches are being embraced and delivering...
Provided by IBM
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Webcasts
Improve Sales Forecasting Accuracy
Mar 2010
In this brief video, Joe Galvin of Sirius Decisions examines some of the myths and challenges of sales forecasting, and explains how sales analytic applications can improve the process.
Provided by IBM
