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back-office
(161 results)-
Case Studies
The Gem Group Achieves 475% Return on Investment through Efficiency Gains
Jul 2008
Ben Messar, Director of IT for The Gem Group, discusses how they achieved 475% return on investment through efficiency gains by utilizing Dell Everdream's On-Demand Management Services.
Provided by Dell
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Whitepapers
Green-Purchasing Inititives Research Brief: Is IT Thinking Green?
Feb 2008
Organizations large and small are beginning to take a closer look at their environmental impact. Citrix Online recently conducted a survey to find out how technology is helping businesses go...
Provided by Citrix Online
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Whitepapers
Operational Business Intelligence (BI): Getting Real-Time About Performance
Dec 2007
Companies are trying to improve efficiencies and performance of many real-time operational business practices, including customer experiences, inventory & purchasing, manufacturing yield, BAM and...
Provided by IBM
-
Whitepapers
Dealing with Changes and Pressures for Business Intelligence (BI) Today
Mar 2008
BI and data warehousing have undergone significant changes in the past decade. With the advent of operational BI came major pressures on the BI environment, involving the need to support...
Provided by IBM
-
Whitepapers
Healthcare 2015 and Care Delivery: Delivery models refined, competencies defined
Jun 2008
As healthcare systems evolve, providers face external factors that affect how they serve their citizens and patients. Growing resource constraints make it difficult to get responsible citizens to...
Provided by IBM
-
Whitepapers
Earning Greater Share as an Integrated Multi-Channel Retailer
Apr 2008
E-commerce volume is expected to rise more than 17% in 2008 and over 70% in the next five years. This increase will mean more consumers who expect brands to provide online and in-store shopping as...
Provided by IBM
-
Whitepapers
Balance Risk and Performance with an Integrated Finance Organization
Mar 2008
To cope with the uncertainties of a global marketplace, CFOs need their organizations to respond well to risk. In this informative white paper, you'll learn why Integrated Finance Organizations...
Provided by IBM
-
White Papers
CAPTIVE 2.0: The Next Generation of Indian IT and BPO Captive Operations
Jan 2012
The captive model is evolving and is sustainable. Company-owned captive operations hold broad appeal because of persistent concerns about Intellectual Property (IP) and security in outsourcing,...
Provided by ISG
-
Webcasts
TechNet Webcast: Planning for Microsoft Online Services Deployment and On-Boarding (Level 300)
Sep 2008
Deploying the Business Productivity Online (BPO) Suite from Microsoft Online Services requires planning and preparation to ready an organization for the full use of the services. The presenter...
Provided by Microsoft
-
Case Studies
Fujitsu Case Study: Cambridgeshire & Northamptonshire County Councils
Jul 2008
Northamptonshire County Council was looking to create its own ERP capability. Cambridgeshire and Northamptonshire County Councils entered a ground-breaking tripartite partnership with Fujitsu to...
Provided by Fujitsu
-
White Papers
Real World Business Results: Oracle Corporation's Mission Critical Systems Update
Apr 2012
Oracle Corporation streamlines several business critical applications and enhances mission critical global single instance (GSI) database and ERP environment while lowering TCO and increasing...
Provided by Oracle
-
Case Studies
Dutch Farms: Refrigerated and Frozen Foods Distributor Enhances Operations With Flexible ERP Solution
Jul 2011
Chicago-based Dutch Farms has 160 employees and distributes a private-label line of dairy products and eggs and a range of refrigerated and frozen foods. After exhausting the capabilities of its...
Provided by Microsoft
-
Whitepapers
Top 10 reasons to automate your IT processes
Jul 2012
Organisations of all sizes are adopting IT process automation. While their critical business initiatives may vary, a standard set of objectives driving the need for automation has emerged. This HP...
Provided by Hewlett-Packard (HP)
-
Whitepapers
Ensuring EPM Success
Jul 2012
Read how SAP partner Bluefin Solutions uses SAP solutions for enterprise performance management (EPM) to help client business users become more involved in configuring and designing systems they...
Provided by SAP
-
Whitepapers
Managing Financial Performance
Jul 2012
Implementing individual enterprise performance management (EPM) applications can bring great benefits to organizations, especially when replacing inefficient processes that relied on tools such as...
Provided by SAP
-
Whitepapers
Powering a More Intelligent Enterprise: OTC Transformation Delivers $40MM Business Impact at Penske
Aug 2012
Transformation to what Genpact calls an intelligent enterprise one that is more agile, innovative, and effective in its operations across all locations-begins with recognition of goals and...
Provided by Genpact
-
Whitepapers
Reducing
Aug 2012
A global financial services provider with presence across 20+ countries was looking to optimize its customer service and back-office operations. The existing processes and systems did not...
Provided by Genpact
-
White Papers
Ovum: Oracle Revs Up Battle for Mid-market Applications Customers
Apr 2008
Read this Ovum report to learn why Oracle is aggressively recruiting partners that have expertise in specific industries and markets. See why Oracle wants partners who will work with them to...
Provided by Oracle
-
White Papers
The Informed Enterprise: Oracle's Business Intelligence Suite delivers real-time operational analytics that enable you to make better business decisions faster
Nov 2008
Oracle's Business Intelligence Applications Suite provides business line managers and senior executives with the most effective business intelligence solution--a proven platform that delivers...
Provided by Oracle
-
Case Studies
Netcel Case Study: Institute of Leadership & Management
May 2008
The Institute of Leadership and Management (ILM) is Europe's largest awarding body for leadership and management qualifications. ILM wanted to improve web usability for their wide and varied B2B...
Provided by Netcel
-
Whitepapers
Anatomy of a PeopleSoft Enterprise Archiving Project
Feb 2008
Business-critical ERP applications, such as PeopleSoft Enterprise, represent an ongoing corporate investment, empowering new business initiatives, supporting daily operations and driving revenue...
Provided by IBM
-
Case Studies
A Six Sigma Approach to Efficient Retail Banking Operations
May 2008
In 2007, a major bank embraced Iontas' Focus software suite as part of its Six Sigma initiative to streamline front-office operations. The bank was experiencing high turnover and struggling with...
Provided by Iontas Business & Technology Optimization
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White Papers
More People Today Prefer Talking to Machines Than Human Operators According to Global Call Centre Study
Dec 2007
The author believes that organisations need to tackle three main problems if they are to prevent the number of abandoned calls from growing still further - information, workflow and strategy....
Provided by Dimension Data
-
White Papers
Top 10 Questions to Ask When Choosing an ERP Solution
Apr 2009
The Inside-ERP Checklist: Top 10 Questions to Ask When Choosing an ERP Solution shows you: Why many ERP implementations fall short of expectations and how to prevent failure Expert opinions on...
Provided by Inside ERP
-
White Papers
10 Fundamental Strategies for Finance & Accounting
Apr 2009
Tailored for small to midsize companies, Inside Business Finance's free research shows Finance and Accounting professionals how to: Easily build or upgrade traditional Finance & Accounting...
Provided by Inside Business Finance
-
White Papers
Rapid Implementation- The New Age of ERP
Jan 2009
Is ERP too big for small and mid-sized companies? As it turns out, quite to the contrary. Many forward-thinking smaller companies are reaping huge benefits in a tough economy by deploying...
Provided by Oracle
-
White Papers
How Midsize Businesses Are Using ERP To Gain Competitive Advantage in a Tough Economy
Jan 2009
While many companies tighen up during hard economic times it is important to think about investing as well. For Midsize companies, this could be the perfect time to think about significant IT...
Provided by Oracle
-
White Papers
Win the Global Challenge: Consolidate and Standardize
Jan 2009
When the market is the globe, opportunities are limitless. But then so are the challenges. In a multi-country environment, banks are dealing with several simultaneous challenges, ranging from...
Provided by Infosys Technologies
-
White Papers
Ticket Process Outsourcing
Jul 2008
This paper presents an approach towards outsourcing in the areas of back office processing of Ticketing Helpdesk and Fulfillment Services for the flight and/or holiday businesses of Travel...
Provided by InterGlobe Technologies
-
White Papers
Get More From the Core: Drivers of Back-Office Transformation
Jan 2009
A core system needs to be robust and have the flexibility and capacity to modularize and standardize processes. It needs to be able to address the needs of demanding and diverse customers and roll...
Provided by Infosys Technologies
-
Case Studies
Epicor Software Case Study: Central Parking Corporation
Dec 2007
Central Parking Corporation is the world's largest parking services provider. The Company owns, operates and manages parking and related services. Along with the company's growth and success over...
Provided by Epicor Software
-
Case Studies
Epicor Software Case Study: Central Park Conservancy
Dec 2007
The Central Park Conservancy is a private, not-for-profit organization founded in 1980 that manages Central Park under a contract with the City of New York Department of Parks and Recreation. With...
Provided by Epicor Software
-
White Papers
Embracing Next Generation Mobile Platforms to Solve Business Problems
May 2009
For enterprise's today, mobility is no longer a 'nice to have' feaute; rahter it is considered a strategic component of their business. Deploying mobile applications provides strong productivity...
Provided by Sybase
-
Case Studies
Epicor Software Case Study: Teleco, Inc.
Sep 2008
Superior customer service, comprehensive and reliable training, advanced quality and a loyal channel dealer base. These are the unique qualities that make Teleco one of the leading distributors...
Provided by Epicor Software
-
Case Studies
Epicor Software Case Study: The Manufacturing Institute
Dec 2007
As a non-profit organization, over 13,000 manufacturers have benefited from the proven, hands-on productivity and skills improvements that The Manufacturing Institute delivers. To this end, The...
Provided by Epicor Software
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Case Studies
Epicor Software Case Study: CIMTEK
Dec 2007
CIMTEK provides electronics manufacturers with test solutions relying on test expertise, and products and platforms developed over 50 years. They essentially had hit a critical mass with their...
Provided by Epicor Software
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Case Studies
Epicor Software Case Study: Le Meridien Hotels
Dec 2007
The five-star Le Meridien Park Atlantic Lisboa is situated in the centre of Lisbon with stunning views of Eduardo VII Park and Marquis de Pombal. As tourism grew, senior management at Le Meridien...
Provided by Epicor Software
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Case Studies
Epicor Software Case Study: Hyatt International Corporation
Apr 2008
Around the world, Hyatt is one of the most recognizable names in hotel and resort management and development. There are 210 Hyatt locations worldwide. As the company expanded, the legacy systems...
Provided by Epicor Software
-
Case Studies
Epicor Software Case Study: Arizona Correctional Industries
Apr 2009
Arizona Correctional Industries (ACI) is an integrated group of businesses providing one of the main components of the state's Getting Ready initiative. The company wanted to migrate from a legacy...
Provided by Epicor Software
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Whitepapers
Three Keys to Better Data-driven Decisions: What You Should Know. Right Now.
Jul 2011
For small and midsize companies, high-quality data can be a powerful competitive tool-or it can bog your company down. Organizations that successfully use an ERP software solution to align all...
Provided by SAP
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White Papers
FREE Payroll Provider Checklist
Mar 2008
Download this FREE Payroll and Compensation Checklist to find out what key questions you need to ask from a payroll and compensation vendor. You'll learn the most important questions, including:...
Provided by HR World
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White Papers
Nine Tips on how to Help Your Reseller-Based Software Business Move!
May 2008
This whitepaper addresses widespread issues and describes a few basic steps for you to follow to maximize your revenues and increase the productivity of your business in the software distribution...
Provided by Avangate
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White Papers
EIU Report: Operational Excellence: Enabling Sustained Growth - Spotlight on the Americas
May 2008
In a survey completed in January 2008, the Economist Intelligence Unit (EIU) surveyed operational, financial, IT, and sales and marketing executives around the world on the role of operational...
Provided by SAP
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Case Studies
Leading Car Dealership Achieves Savings With Sales and Delivery Process Optimisation
Mar 2008
Autodrome, one of the Netherlands' leading automotive dealers, wanted to automate expensive manual processes and streamline reporting. To achieve this, it deployed a comprehensive dealership...
Provided by Microsoft
-
White Papers
Strategic Sourcing of Transaction Processing: From the Back Office to the Boardroom
Feb 2008
The financial services industry is undergoing a radical transformation driven by globalization, deregulation, consolidation, and deconstruction of the vertically integrated business models common...
Provided by Boston Consulting Group
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Webcasts
An Introduction to Microsoft Dynamics CRM Online
Apr 2008
View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and...
Provided by Microsoft
-
Case Studies
Erlanger Boosts Back Office Functionality for Improved Patient Care
Mar 2008
Erlanger Health System is a public non-profit, academic teaching five-hospital system affiliated with the University of Tennessee College of Medicine. Erlanger Health System wanted to manage a...
Provided by Oracle
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White Papers
Improving Intercompany Reconciliation for a Faster Close
Aug 2007
In 2007, businesses moved beyond the initial need to comply with legislation like the Sarbanes-Oxley Act (SOX) and instead focused on driving sustainability and control into their corporate...
Provided by SAP
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White Papers
The Fast Close: Achieving Quick Wins and Big Wins
Sep 2007
The "fast close," a concept used to describe a corporation's ability to complete its accounting cycles and close its books quickly, is re-emerging as an important project for today's global...
Provided by SAP
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Case Studies
Oilfield Service Provider Uses Flexible Accounting Solution to Meet Customer Needs
Nov 2007
Peak Oilfield Services, a firm providing oilfield support services and construction in Alaska, needed to integrate its field-based job costing and back-office accounting systems to respond quickly...
Provided by Microsoft Tips
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Case Studies
Gym Acquisition Company Finds Support for Aggressive Growth With Business Software
Feb 2008
Titan Fitness, based in McLean, Virginia, acquires and opens health clubs under the Gold's Gym brand. The company began with five employees and relied on QuickBooks Online Edition, but realized...
Provided by Microsoft Tips
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White Papers
SOA and Virtualization: How Do They Fit Together?
Nov 2007
Learn how SOA and virtualization can complement and power-boost each other for more agility and cost savings than either alone. In this free white paper co-sponsored by industry experts BEA and...
Provided by BEA Systems
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Case Studies
Schools Improve IT Management, Conserve Resources With New Operating System
Feb 2008
Norwalk Public Schools wanted to improve its IT operations and management and simplify application and system deployment. The district is working with partner Digital Back Office to deploy a...
Provided by Microsoft
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Downloads
Download Crystal Reports 2008
Mar 2008
Try out a fully functional copy of the industry-leading software, Crystal Reports 2008, for 30 days! Or, try a 60-day trial of Crystal Reports Server 2008. Just click here! Crystal Reports 2008...
Provided by Business Objects
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White Papers
Midmarket ERP Comparison Guide
Jan 2008
Thoroughly researched by Inside ERP's ERP analyst community, this is an unbiased comparison of midmarket and enterprise-level ERP solutions showing you: 11 leading ERP vendors across 119...
Provided by Inside ERP
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White Papers
The Definitive Guide to Midmarket ERP Solutions
Apr 2008
An ERP (Enterprise Resource Planning) solution offers businesses big gains, including increased revenues and heightened productivity. And these days, ERP solutions are not just for...
Provided by Inside ERP
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White Papers
Enterprise Performance Management for Emerging Businesses and Workgroups
Oct 2007
This white paper reviews the stages of business growth and provides examples of how forward-thinking emerging companies have leveraged BI and EPM solutions to manage expansion and address complex...
Provided by Oracle
-
Whitepapers
Strategies For Success: When Corporate Cultures Clash
Oct 2007
Too often, mid-sized businesses overlook the effect of corporate culture on the success of enterprise resource planning (ERP). This paper highlights important tips for successful ERP...
Provided by IBM
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Whitepapers
Datamonitor Decision Matrix: Selecting an IT Systems Management Vendor
Mar 2007
The increasing complexity of IT infrastructures, coupled with the pressure on IT departments to be more efficient has given rise to increasing demand from enterprises for IT systems management...
Provided by IBM
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Presentations
Lotus Notes and Domino 8 demo - Yesterday, Today & Tomorrow
Oct 2007
This Flash demonstration shows how IBM Lotus Notes and Lotus Domino software together deliver the office productivity tools and capabilities people need to be more productive, efficient and...
Provided by IBM
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White Papers
Snapshot on Aligning Strategy, Analysis and Execution
Sep 2007
Setting strategic objectives, putting processes in place to achieve them, and realizing the results you desire seems simple, yet in reality organizations of all sizes struggle with making this...
Provided by Metastorm
-
Case Studies
VoIP Migration with Legacy Systems - an efficient solution without downtime
Sep 2007
James Pazarjian, the owner of a Montreal-based calling card business, wanted to grow his business, but could not afford potentional downtime or interrupted service for his clients. He needed a...
Provided by IPsmarx Technology
-
Case Studies
Network Technology Advances Quality Assist, Inc., an Educational Consulting Firm
Aug 2007
Quality Assist, Inc., an early childhood educational consulting firm, faced communications challenges and computer network shortcomings. With the help of its technology provider, it successfully...
Provided by Microsoft
-
White Papers
IT Systems and SOX Compliance
Jun 2007
IT plays a critical role in the operations of an organization. It is difficult to imagine a successful organization existing in the 21st century without some level of reliance on IT systems. In...
Provided by MetricStream
-
White Papers
The Business Case for Human Capital Management
Apr 2007
This white paper explains how a comprehensive human capital management (HCM) program differs from conventional HR functions. It argues that an HCM program that's integrated with your business...
Provided by SAP
-
White Papers
Enterprise Applications: Best-of-Breed versus Best-of-Suite
Oct 2006
What factors should you consider when making a decision between best-of-breed and best-of-suite applications? This white paper explores that question, comparing the ROI advantages of best-of-suite...
Provided by SAP
-
Whitepapers
IBM's Banking Data Warehouse and Basel II
Dec 2005
Financial institutions are facing a series of related risk and compliance challenges. These include Basel II and IFRS/IAS. The pace of change driven by the compliance challenges will be different...
Provided by IBM
-
White Papers
Business Process Management II: Best Practices of Boeing and UPS
Oct 2006
This executive summary is a follow up report to APQC's 2005 "Business Process Management" Best- practice Report. It digs deeper into how organizations are navigating the transition from...
Provided by APQC
-
Whitepapers
Gartner's Magic Quadrant for Product Information Management
Dec 2005
This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving...
Provided by IBM
-
Whitepapers
Product Information Management (PIM) Advances the Next Generation of E-commerce
Sep 2006
Download this white paper by Julie Hahnke, President of IDTech, to learn how your business can benefit from correct, consistent and readily available product information, which can be securely...
Provided by IBM
-
White Papers
A Best-Practices Approach to Software Asset Management
Jul 2006
According to Gartner, 30 percent of large enterprises will experience at least one on-site software audit per year through 2008. What this means is, if you're not already vigilantly tracking what...
Provided by ManageSoft
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White Papers
Implementing Enterprise Resource Planning: Lessons Learned from the Front
Jan 2006
This SAP white paper addresses several key questions surrounding Enterprise Resource Planning (ERP) implementations and the kinds of issues that can derail them. The paper offers five best...
Provided by SAP
-
Whitepapers
Master Data Management: One Step at a Time
Feb 2006
Master Data Management is quickly becoming the key strategy organizations are embracing to be the centerpiece of their information management strategy. This paper, by leading information...
Provided by IBM
-
Whitepapers
Five SOA Projects that can pay for themselves in six months
Oct 2005
One of the easiest ways to get started with SOA is to identify a project that can pay for itself within a short period of time. A pilot project allows an organization to develop skills and...
Provided by IBM
-
White Papers
IT Project and Portfolio Management and Application Life Cycle: Understanding the Market and Enabling IT/Business Coordination
Feb 2006
Today, Global 2000 organizations are striving to gain strategic advantage and efficiencies of scale through better governance and management of IT projects and programs. This executive level...
Provided by Borland Software
-
White Papers
IT Process and Problem/Incident Management
Oct 2005
How does your organization improve incident and problem management for business-critical applications while improving service levels, reducing support costs and lowering incident resolution times?...
Provided by iConclude
-
White Papers
Top 10 Misconceptions about Problem Management and Incident Resolution
Oct 2005
A fresh look at the current generation of automated problem resolution software reveals that the rules have changed. The cost benefit equation has tipped in favor of a new technology. This white...
Provided by iConclude
-
White Papers
Enterprise Project Management - IT Governance and the Program Management Office
Jan 2006
Organizations are challenged to track and measure the effectiveness of a large number of projects in various aspects of their work, and aligning Information Technology costs with business...
Provided by Software Spectrum
-
White Papers
Migrating Oracle Application Server Applications to BEA WebLogic Server 9.0: Business Drivers, Important Issues to Consider, and How-To Instructions
Dec 2005
Learn how to help applications perform better and scale more easily by migrating from Oracle Application Server to BEA WebLogic Server 9.0. A frank guide to overcoming any short-term issues and...
Provided by BEA Systems
-
Resource Center
SQL Server 2005 High-Availability Capabilities
Nov 2005
Information and data management changes rapidly. Every day, organizations find themselves managing more systems with increasing amounts of data. Users of enterprise applications require high...
Provided by Microsoft
-
Whitepapers
Operational Business Intelligence (BI): Getting Real-Time About Performance
Dec 2007
Companies are trying to improve efficiencies and performance of many real-time operational business practices, including customer experiences, inventory & purchasing, manufacturing yield, BAM and...
Provided by IBM
-
Whitepapers
Dealing with Changes and Pressures for Business Intelligence (BI) Today
Mar 2008
BI and data warehousing have undergone significant changes in the past decade. With the advent of operational BI came major pressures on the BI environment, involving the need to support...
Provided by IBM
-
Whitepapers
Healthcare 2015 and Care Delivery: Delivery models refined, competencies defined
Jun 2008
As healthcare systems evolve, providers face external factors that affect how they serve their citizens and patients. Growing resource constraints make it difficult to get responsible citizens to...
Provided by IBM
-
Whitepapers
Earning Greater Share as an Integrated Multi-Channel Retailer
Apr 2008
E-commerce volume is expected to rise more than 17% in 2008 and over 70% in the next five years. This increase will mean more consumers who expect brands to provide online and in-store shopping as...
Provided by IBM
-
Whitepapers
Balance Risk and Performance with an Integrated Finance Organization
Mar 2008
To cope with the uncertainties of a global marketplace, CFOs need their organizations to respond well to risk. In this informative white paper, you'll learn why Integrated Finance Organizations...
Provided by IBM
-
Resource Center
Keep more revenue with smart inventory management tips on BizWiseTV
Sep 2008
How much is bad inventory management costing your business? Cisco BizWiseTV can help you keep more revenue. When you fail to safeguard valuable inventory, it may lead to lost revenue, regulatory...
Provided by Cisco Systems
-
White Papers
CAPTIVE 2.0: The Next Generation of Indian IT and BPO Captive Operations
Jan 2012
The captive model is evolving and is sustainable. Company-owned captive operations hold broad appeal because of persistent concerns about Intellectual Property (IP) and security in outsourcing,...
Provided by ISG
-
Webcasts
TechNet Webcast: Planning for Microsoft Online Services Deployment and On-Boarding (Level 300)
Sep 2008
Deploying the Business Productivity Online (BPO) Suite from Microsoft Online Services requires planning and preparation to ready an organization for the full use of the services. The presenter...
Provided by Microsoft
-
Case Studies
Fujitsu Case Study: Cambridgeshire & Northamptonshire County Councils
Jul 2008
Northamptonshire County Council was looking to create its own ERP capability. Cambridgeshire and Northamptonshire County Councils entered a ground-breaking tripartite partnership with Fujitsu to...
Provided by Fujitsu
-
Whitepapers
Mobile Is The New Face Of Engagement
Mar 2012
Mobile is not simply another device for IT to support with a shrunken Website or a screen-scraped SAP application. Rather, mobile manifests a broader shift to new engagement systems. CIOs must...
Provided by SAP
-
White Papers
Real World Business Results: Oracle Corporation's Mission Critical Systems Update
Apr 2012
Oracle Corporation streamlines several business critical applications and enhances mission critical global single instance (GSI) database and ERP environment while lowering TCO and increasing...
Provided by Oracle
-
Case Studies
Dutch Farms: Refrigerated and Frozen Foods Distributor Enhances Operations With Flexible ERP Solution
Jul 2011
Chicago-based Dutch Farms has 160 employees and distributes a private-label line of dairy products and eggs and a range of refrigerated and frozen foods. After exhausting the capabilities of its...
Provided by Microsoft
-
Whitepapers
Top 10 reasons to automate your IT processes
Jul 2012
Organisations of all sizes are adopting IT process automation. While their critical business initiatives may vary, a standard set of objectives driving the need for automation has emerged. This HP...
Provided by Hewlett-Packard (HP)
-
Whitepapers
Ensuring EPM Success
Jul 2012
Read how SAP partner Bluefin Solutions uses SAP solutions for enterprise performance management (EPM) to help client business users become more involved in configuring and designing systems they...
Provided by SAP
-
Whitepapers
Managing Financial Performance
Jul 2012
Implementing individual enterprise performance management (EPM) applications can bring great benefits to organizations, especially when replacing inefficient processes that relied on tools such as...
Provided by SAP
-
Whitepapers
Powering a More Intelligent Enterprise: OTC Transformation Delivers $40MM Business Impact at Penske
Aug 2012
Transformation to what Genpact calls an intelligent enterprise one that is more agile, innovative, and effective in its operations across all locations-begins with recognition of goals and...
Provided by Genpact
-
Whitepapers
Reducing
Aug 2012
A global financial services provider with presence across 20+ countries was looking to optimize its customer service and back-office operations. The existing processes and systems did not...
Provided by Genpact
-
White Papers
Ovum: Oracle Revs Up Battle for Mid-market Applications Customers
Apr 2008
Read this Ovum report to learn why Oracle is aggressively recruiting partners that have expertise in specific industries and markets. See why Oracle wants partners who will work with them to...
Provided by Oracle
-
White Papers
The Informed Enterprise: Oracle's Business Intelligence Suite delivers real-time operational analytics that enable you to make better business decisions faster
Nov 2008
Oracle's Business Intelligence Applications Suite provides business line managers and senior executives with the most effective business intelligence solution--a proven platform that delivers...
Provided by Oracle
-
Case Studies
Netcel Case Study: Institute of Leadership & Management
May 2008
The Institute of Leadership and Management (ILM) is Europe's largest awarding body for leadership and management qualifications. ILM wanted to improve web usability for their wide and varied B2B...
Provided by Netcel
-
Whitepapers
Anatomy of a PeopleSoft Enterprise Archiving Project
Feb 2008
Business-critical ERP applications, such as PeopleSoft Enterprise, represent an ongoing corporate investment, empowering new business initiatives, supporting daily operations and driving revenue...
Provided by IBM
-
White Papers
Deliver a Higher Standard of Care: Point-of-care I.T. solutions help reduce medical errors & optimize quality of care
Jun 2008
Fueled by the rapid adoption of EMR, CPOE and PPID, Point-of-Care (PoC) technologies are becoming an increasingly integral part of the hospital landscape. The results can be measured in improved...
Provided by CDW
-
White Papers
More People Today Prefer Talking to Machines Than Human Operators According to Global Call Centre Study
Dec 2007
The author believes that organisations need to tackle three main problems if they are to prevent the number of abandoned calls from growing still further - information, workflow and strategy....
Provided by Dimension Data
-
White Papers
Top 10 Questions to Ask When Choosing an ERP Solution
Apr 2009
The Inside-ERP Checklist: Top 10 Questions to Ask When Choosing an ERP Solution shows you: Why many ERP implementations fall short of expectations and how to prevent failure Expert opinions on...
Provided by Inside ERP
-
White Papers
10 Fundamental Strategies for Finance & Accounting
Apr 2009
Tailored for small to midsize companies, Inside Business Finance's free research shows Finance and Accounting professionals how to: Easily build or upgrade traditional Finance & Accounting...
Provided by Inside Business Finance
-
White Papers
Rapid Implementation- The New Age of ERP
Jan 2009
Is ERP too big for small and mid-sized companies? As it turns out, quite to the contrary. Many forward-thinking smaller companies are reaping huge benefits in a tough economy by deploying...
Provided by Oracle
-
White Papers
How Midsize Businesses Are Using ERP To Gain Competitive Advantage in a Tough Economy
Jan 2009
While many companies tighen up during hard economic times it is important to think about investing as well. For Midsize companies, this could be the perfect time to think about significant IT...
Provided by Oracle
-
White Papers
Win the Global Challenge: Consolidate and Standardize
Jan 2009
When the market is the globe, opportunities are limitless. But then so are the challenges. In a multi-country environment, banks are dealing with several simultaneous challenges, ranging from...
Provided by Infosys Technologies
-
White Papers
Ticket Process Outsourcing
Jul 2008
This paper presents an approach towards outsourcing in the areas of back office processing of Ticketing Helpdesk and Fulfillment Services for the flight and/or holiday businesses of Travel...
Provided by InterGlobe Technologies
-
White Papers
Get More From the Core: Drivers of Back-Office Transformation
Jan 2009
A core system needs to be robust and have the flexibility and capacity to modularize and standardize processes. It needs to be able to address the needs of demanding and diverse customers and roll...
Provided by Infosys Technologies
-
Case Studies
Epicor Software Case Study: Central Parking Corporation
Dec 2007
Central Parking Corporation is the world's largest parking services provider. The Company owns, operates and manages parking and related services. Along with the company's growth and success over...
Provided by Epicor Software
-
Case Studies
Epicor Software Case Study: Central Park Conservancy
Dec 2007
The Central Park Conservancy is a private, not-for-profit organization founded in 1980 that manages Central Park under a contract with the City of New York Department of Parks and Recreation. With...
Provided by Epicor Software
-
White Papers
Embracing Next Generation Mobile Platforms to Solve Business Problems
May 2009
For enterprise's today, mobility is no longer a 'nice to have' feaute; rahter it is considered a strategic component of their business. Deploying mobile applications provides strong productivity...
Provided by Sybase
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Case Studies
Epicor Software Case Study: Teleco, Inc.
Sep 2008
Superior customer service, comprehensive and reliable training, advanced quality and a loyal channel dealer base. These are the unique qualities that make Teleco one of the leading distributors...
Provided by Epicor Software
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Case Studies
Epicor Software Case Study: The Manufacturing Institute
Dec 2007
As a non-profit organization, over 13,000 manufacturers have benefited from the proven, hands-on productivity and skills improvements that The Manufacturing Institute delivers. To this end, The...
Provided by Epicor Software
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Case Studies
Epicor Software Case Study: CIMTEK
Dec 2007
CIMTEK provides electronics manufacturers with test solutions relying on test expertise, and products and platforms developed over 50 years. They essentially had hit a critical mass with their...
Provided by Epicor Software
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Case Studies
Epicor Software Case Study: Le Meridien Hotels
Dec 2007
The five-star Le Meridien Park Atlantic Lisboa is situated in the centre of Lisbon with stunning views of Eduardo VII Park and Marquis de Pombal. As tourism grew, senior management at Le Meridien...
Provided by Epicor Software
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Case Studies
Epicor Software Case Study: Hyatt International Corporation
Apr 2008
Around the world, Hyatt is one of the most recognizable names in hotel and resort management and development. There are 210 Hyatt locations worldwide. As the company expanded, the legacy systems...
Provided by Epicor Software
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Case Studies
Epicor Software Case Study: Arizona Correctional Industries
Apr 2009
Arizona Correctional Industries (ACI) is an integrated group of businesses providing one of the main components of the state's Getting Ready initiative. The company wanted to migrate from a legacy...
Provided by Epicor Software
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Whitepapers
Three Keys to Better Data-driven Decisions: What You Should Know. Right Now.
Jul 2011
For small and midsize companies, high-quality data can be a powerful competitive tool-or it can bog your company down. Organizations that successfully use an ERP software solution to align all...
Provided by SAP
