Enterprisewide Fraud Management: Analytically Powered Best Practices for Detecting, Preventing and Investigating Fraud in Financial Institutions

Few banks have strong, enterprisewide fraud management programs that can correlate a customer's behavior across all contact channels and products to identify "Bust-out" scenarios, social networks and cross-channel fraud. The fraud management process itself is often fragmented. Fraud detection, alert and case management practices are still too often viewed as separate activities, when in fact they should be managed as a whole. SAS recommends an enterprisewide fraud management approach that spans all contact channels and account types and is integrated from end to end, including: Data analysis and alert generation and Alert management.