Epicor Software Case Study: I.T. Xchange

Since opening its doors in 1996, I.T. Xchange relied on integrating several different types of software and hardware to handle its financial, distribution and customer relationship management functions within its multi-location network. I.T. Xchange had a few very straightforward objectives for its new enterprise software solution including achieving increased visibility across the enterprise by implementing a solution with integrated financial, distribution and customer relationship management functionality. The company also needed to improve its level of operational efficiency by increasing on-time delivery, speeding up monthly reporting, improving inventory control and eliminating redundant data entry. After a thorough evaluation of systems from companies Epicor, Microsoft Great Plains, and others, I.T. Xchange decided that Epicor for Distribution would best handle the firm's inventory processes.